Fraud is costing us £11 BILLION a year - so join our campaign

Fraudsters, using the twin forces of slippery spiel and wizardry of the internet, currently hold the upper hand, stealing money indiscriminately from victims. Alison Havercroft (pictured) recently discovered her elderly father was defrauded out of more than £20,000 after being persuaded to buy bogus shares and land in Bulgaria.

The bank is expected to announce within days that it has reached a settlement out of court with City institutions that bought shares in RBS just months before it collapsed.

Fed up with rising energy bills? Then try some of our bright ideas

As temperatures plummet energy companies are warming up to yet another round of price hikes - with electricity and gas bills predicted to rise by 10 per cent in the New Year. We look at ways to escape ever rising utility bills by exploring alternative energy sources. Jane Hannah (pictured) bought her woodburner second hand for £300.

Thousands of Post Office workers are planning to cause chaos at Christmas with a five-day strike. Members of the CWU plan to walk out on December 19, 20, 22, 23 and 24.

British Gas, E.On and SSE have all pledged to freeze prices on standard tariffs over the winter, even though the wholesale price of energy has risen sharply in recent months.

Financial fraud is being committed on an industrial scale and the fraudsters have the upper hand. I believe financial services companies must do much more to protect customers from these criminals.

Uniform Tax Credits contacted me about a possible refund for tax relief due on the cost of laundering my company uniform. But their fees left me worse off.

Like
MailOnline

Follow
@MailOnline

   

DON'T MISS

MIDAS SHARE TIPS: Lender’s flotation will help boost yield for investors

The company being floated is RM Secured Direct Lending - a group with a dull name but excellent prospects. M lends money to small and medium-sized firms with complicated financial needs but good growth prospects. The shares are priced at 100p and are expected to rise steadily in value, offering an impressive 6.5 per cent dividend from 2018.

Ofcom said that it would begin moves to force a legal separation, but investment bank Goldman Sachs pointed out that the European Commission would have to approve Ofcom's plan.

The company, run by controversial billionaire Mike Ashley, warned in October that 'extreme movements' in sterling meant profits would suffer.

Gupta has a plan to revive British old heavy industry - by recycling scrap metal. It may sound like a pipedream, but he argues that America already gets 70 per cent of its steel in this way.

The money will be needed to close UK and international stores over the next five years as the company reshapes its business to focus on food and its more profitable sites.

In the past five years, LexLaw has issued more High Court litigation over bank misconduct than all other law firms in the UK.

Don’t get left out in the cold when it comes to ski cover

Skiers who see themselves more as James Bond than Eddie the Eagle still need to make insurance a priority before they head for the slopes. Both confident and nervous skiers suffer serious tumbles that can cost a packet in medical bills. When Alison Laver (pictured) took a tumble in fresh snow in the French Alpine resort of Val d'Isere in February, she knew instantly she had broken her leg. But her policy came to the rescue.

Send For Help, the largest lone worker protection firm in the world, almost doubled turnover last year to £6.1million and is on course for £7.8million in 2017.

Andrew Haldane became the latest to fight back at critics who said that low interest rates and money printing have increased the divide between the rich and poor.

Coyo, a coconut yoghurt firm set up by two former Metropolitan Police officers, expects turnover to rise by £1million to £5.5million over the next year.

The core objectives were surely leaving the single market, scrapping our payments to the EU and controlling immigration - but a soft Brexit is looking likely.

The new faster, lighter, high-tech BMW 5-series is in seventh heaven

The seventh generation of BMW's business-class barnstormer sets the benchmark for executive travel. It combines sure-footed, dynamic performance with sober, old-school comfort. It is faster, lighter (by 100 kg) and more fuel-efficient than the outgoing version, with marginally more bootspace and rear legroom. The 'pro' level multimedia system with a 10.5 in touch-screen is standard.

Bently, Jaguar, Alfa, Maserati - they're all brands that have launched their first 4X4 model in the last 12 months. And now Rolls-Royce is following suit, with the arrival of the new Cullinan due in 2018.

Stock markets across Europe fell as investors took their profits from a week of gains to prepare for crucial elections on the Continent this weekend.

Landlords are moving buy-to-lets into limited companies and hiking rents in their droves ahead of changes to their tax treatment due to hit from April 2017.

Baby boomers are having a tough time trying to find stocks that pay a good dividend yield to sustain them in retirement. A broker has revealed nine shares it sees fitting the bill.

How do government bonds work?

Global government bond markets are vast and affect everyone who pays tax, saves or invests. But it's often hard to tell what's going on when there's a surge in bond buying or a sell-off because the jargon used by industry insiders can be pretty impenetrable. We unscramble it here to help everyone else fathom what's going on.

This week Midas looks at RM Secured Direct Lending and Places for People, while the Sunday Times looks at ReNeuron and Sunday Telegraph Clipper Logistics.

On this episode of the Big Money Questions, Stephen Devlin, senior economist at the New Economics Foundation, explains what trade agreements are and who they do and don't benefit.

Since launching in early 2014, the fund has generated a 61 per cent return for investors who were in from the start.

Schroders data shows that since 1988 the world's leading markets have risen 75 per cent of the time. The second best performing month is April, with a figure of 70 per cent.

How are fees on my investment fund charged and how often?

When I look at my investment fund documents it tells me that I pay an annual management charge of 0.74 per cent, but how is this money taken? Does the fund manager take this money out of my individual investment or deduct it from the money that's pooled in the fund overall? Also when my fund quotes its performance and says it is up 7 per cent over the past year, is this measured before or after the fee?

Former Pensions Minister Steve Webb is This Is Money's Agony Uncle. This week, a disabled reader who doesn't pay tax asks if he can get pension tax relief on contributions to his fund.

Britons are now more aware of economic issues, financial markets and political developments following the European Union referendum in June, a new poll suggests.

How easy is it to set up an energy firm?

Three weeks ago we answered a reader question on This is Money: The cheapest energy deal is with a provider I've never heard of, is it risky to go with them? The asking of that question, the existence of the safety net, the collapse of GB Energy, and what happens next, all combines to tell an interesting story about Britain's energy market. It's got very easy to set up an energy firm.

With around 430,000 older people in care and nursing homes in the UK , the Competition and Markets Authority said that they were concerned some may have breached consumer law.

Sweeping changes to savings accounts today means providers must help people compare savings accounts, clearly highlight when a rate changes and ultimately make switching easier.

The places where you can still buy a UK home for under £50k

You may be under the impression that it's impossible to buy a property for £50,000 given the average British house price is four times that amount, but it can still be done. We've found five houses that cost less than £50,000, such as the property pictured in Bishop Auckland, which could be bought on 95% mortgage with a £2,500 deposit and a £10,500 salary.

Ford unveils new 2017 Fiesta with crossover and up-market versions

These are the first official pictures of the new-for-2017 Fiesta - a supermini Ford claims is the most technologically advanced. So will it still be the UK's favourite car this time next year? With the addition of a jacked-up crossover variant - the Active (top right) - and a premium Vignale offering (bottom right), it has a good chance of appealing to an even wider audience.

Brexit will increase car prices and SMMT boss urges ministers to stay in single market

The boss of Britain's car-makers gave a controversially blunt post- Brexit warning to the Government last night as he told ministers: 'Don't screw it up!' President of SMMT Gareth Jones urged ministers to 'make the right decisions' and negotiate to remain within the EU's single-market customs union - the so-called 'soft-Brexit' - despite Britain voting to leave the European Union as a whole.

Energy providers going bust could cost you after GB Energy's collapse

Money Mail can reveal that people who ditch struggling small firms or fail to give up-to-date meter readings could be left as much as £400 out of pocket. Last weekend, GB Energy became the first UK power firm to go bust since 2008, blaming soaring wholesale costs. Its 160,000 customers will be passed to Co-operative Energy, which earlier this month was fined £1.8 million by the regulator for customer service failings.

U is the latest in a string of new digital challenger brands aiming to entice your cash away from the traditional banks but is it worth considering or is it just a clever gimmick?.

Sky follows BT and Virgin into the mobile phone market with data-only SIM deals starting

Sky has announced that it will enter the UK mobile market in the New Year, as it follows its rivals BT and Virgin into the market. The London-headquartered telecommunications giant will launch SIM-only deals appealing to tech-savvy customers, with data provided instead of calls and texts. Prices are set to start at £10 a month for 1GB of data, rising to £15 for 3GB. Heavy data users can opt for 5GB at £20 a month. Sky TV customers will also get free unlimited calls and texts included in their plan for no extra cost.

Couples in London pay more than half of their combined monthly salary to rent a typical three bedroom home - the equivalent of £29,520 a year - new research has revealed.

Credit cards, car finance, store cards and unarranged overdrafts are just some of the products which could see exorbitant charges capped by the City watchdog.

Social experiment highlights lax attitude people have to fraud

One in four Britons have fallen victim to a scam at some point in their lives while three quarters worry about fraud, according to new research from Santander. With the help of Paul Wilson, a scam expert and host of BBC TV show the Real Hustle, Santander took to a shopping centre to see how easy it would be to glean information from the public.

Could the seismic market events of the past year have been predicted? New robo-adviser Scalable Capital is built around the concept that while returns cannot be predicted, risks can. 

The country is voting on Sunday on constitutional reform - and Prime Minister Matteo Renzi has said he will resign if his proposals are rejected.

Laird sinks as it taps investors for £185m in bid to 'pro-actively address' position

Laird plans to raise £185m through an underwritten rights issue and scrap its 2016 dividend. It said it recognised its high level of debt and that there was limited scope to borrow more. A rights issue is when existing investors are given the opportunity to purchase more shares at a discount. Laird said the move would enable it to continue to invest in the business and deliver its cost-saving improvement programme.

An online garden centre start-up designed for carless people who 'have no idea what they're doing' has branched out into Christmas tree deliveries.

The payout was by far the biggest in the £1.6 billion turnover chain's 40-year history and dwarfs the previous record of £7 million.

The Federal Reserve raised interest rates for the first time since the financial crisis last December and is now widely expected to do so again later this month.

Gambling pressure groups, local councils and rival gaming operators have called for a cut in the stakes and prizes on controversial fixed-odds betting terminals.

The retail outlets - known as Aurora Fashion Group - have been put under 'strategic review' with sources suggesting a price tag of as much as £100 million.

The first deal to cut oil production in eight years sent the price of the black stuff soaring and has put all attention on commodity stocks.

Morgan Stanley says BoE will cut rates again in 2017

Painting a gloomy picture of post-Brexit Britain, investment bank Morgan Stanley admitted its predictions should come with a 'health warning', as 'most forecasters, ourselves included, have been too pessimistic' about Brexit's economic impact.

Woodford Investment Management has teamed up with Legal & General and the British Business Bank to create the fund, called Accelerated Digital Ventures.

Daniel Aston's home and premises in Birmingham were raided by police in an operation with the FBI after it emerged he had a secret agreement with a competitor on Amazon.

Microsoft, which bought Nokia's phone-making arm in 2014, sold the rights to a company called HMD, formed by former Nokia employees in Finland who have teamed up with iPhone maker Foxcon.

The bank, which began contracting out its mortgaging administration to Capita last year, has been involved in a dispute with the company over payments.

Event tickets are bought by touts using internet robots who then sell them for profit

Insiders say half of the tickets for high-demand music concerts, theatre performances and sporting events are now being bought using sophisticated touting software which works so fast that all the best seats can disappear before anyone else has had time to apply.

Two-thirds of people knew that the fall in the pound would mean holidays cost more, but 11 per cent realised it could boost UK company earnings due to the extent of FTSE 100 firm's overseas sales.

Beverley Lawrence from Keighley, West Yorkshire, had been tricked into authorising £2,015 to be paid out of her account by a smooth-talking conman who claimed he was sending her £200.

ASK TONY: A cast iron drainpipe fell on my car, so why does More Than want £250?

My car was parked when a cast iron drainpipe detached from the car park wall and fell onto it. The damage was repaired through my insurance company, More Than, but I had to pay a £250 excess. The company that owns the building admitted responsibility, and More Than received its outlay from the firm's insurer. But I cannot get back my £250 excess.

New buy-to-let rules mean many landlords will be forced to take out longer-term loans. Currently, landlords typically take out two-year deals because they're cheap.

Halifax has made it easier to get an interest-only mortgage. Borrowers must now prove their pension is on track to hit £400,000 at retirement and will be allowed to say they will sell home to clear debt.

Online bank payments shake-up means extra information on where they go

The payments industry is set for the most radical set of changes since the 1960s partly in a bid to stop the tide of fraud facing current account customers. It proposes a key new safeguard called 'confirmation of payee' which it believes will help prevent financial fraud.

Residents in the South East are being offered free card defenders to protect them from contactless card fraud. The move follows warnings that 'electronic pickpocketing' is on the rise nationwide.

Pension firms used scaremongering tactics to pressure ministers into a U-turn and deny five million savers the chance to trade in rip-off annuities for a lump sum.

Green light for top new NS&I deals including a three-year bond paying a market-leading

Savers could be in line for a wave of top new National Savings & Investment deals. Chancellor Philip Hammond has already announced a three-year bond to go on sale in late spring. But, as well as announcing the new Savings Bond last week, the Government said it wants NS&I; to attract more money from us.

Sterling is still 10 per cent down against the euro since the referendum. It has recovered 5 per cent in November, which means all those warnings about higher prices may need to be revised.

Every time I use online banking to pay a bill or transfer cash, it fills me with dread. You need only get one digit wrong and your money could disappear into someone else's account.

State pension gets 2.5% rise to £159.55 and £122.30 thanks to triple-lock

The rises of just under £4 per week and £3 per week, mean Chancellor Philip Hammond stuck to a Tory triple-lock pledge to decide annual rises in the state pension by whatever is the highest of price inflation, average earnings growth or 2.5 per cent. But he has ordered a review into the cost of the guarantee and whether it is affordable.

Under current rules, cakes and biscuits are not liable for VAT. But biscuits partially or wholly covered in chocolate are categorised as a luxury, subject to 20 per cent tax.

Up to a million higher-rate tax payers could have been turned away by high street banks because of a bad credit score, according to a new survey.

Carmakers join forces for high-powered electric car charging across Europe

Four car-making giants have committed to building 400 sites across Europe to fast charge electric cars in a fraction of the time it takes today, even beating Tesla's Supercharger stations. The new installation will provide thousands of additional charging points for EV buyers to help make long-mileage trips a reality and encourage more people to adopt pure-electric models.

Buyer demand is returning to the housing market, as after several months of lacklustre figures mortgage approvals rose strongly in October.

Anyone who fears they may soon be unable to manage their affairs because of illness or age can appoint someone to manage their money on their behalf - this is called power of attorney.

Why are energy bills rising? We look at what next as Big Six hike prices

Customers lulled into a sense of security after two years of falling bills are in for a shock this winter, with energy costs on the rise again. All but one of the big six energy providers have bumped up the cost of their cheapest energy deals since September, according to comparison site uSwitch, while GB Energy has stopped trading.

Classic sailing ship moored in the heart of Paris goes on the market for £1.3m

If you are after a holiday home with a twist, this takes some beating. The classic boat dates back to the 1913 and is moored in the French capital Paris with views of the Pont Neuf bridge and the Louvre museum. It boasts a mahongany interior with a 16m living area that includes a kitchen and skylights.

Five reasons why a pensions dashboard will make you richer

By next March, the government - together with eleven pension providers coordinated by the Association of British Insurers - will have launched a prototype Pensions Dashboard . It won't be available to the public, but by 2019 the dashboard should have been rolled out to everybody. According to the Treasury's announcement in September, the Pensions Dashboard is 'a platform that lets savers see all their pension pots in one place and will help them to plan for their retirement more effectively.'

Retail fund sales slumped in October as nervous investors kept their powder dry ahead of the US election. Although net sales stayed positive, they were down by two thirds on the same time last year.

Four in 10 surveyed now say they are willing to take more risk than they were a year ago - rising to seven in 10 for the 18-30 age group. Just 18 per cent were intending to take fewer risks.

Is it cheaper to run a new car or a second-hand model?

New research by MoneySuperMarket has claimed that motorists could save almost a quarter on running costs if they choose a brand new car over a used one. It says a brand new Ford Fiesta, left, at £1,210 is cheaper to run than a five-year-old Fiesta, right. We check up on what that older car could cost and whether the claims stack up once you factor in purchase price, depreciation and real-world fuel consumption?

If you're using an ATM run by your own bank, the sum should be credited back immediately. But if it's operated by another, you could have to wait a month.

I divorced and raised children in the 1970s - what state pension do I get?

Former Pensions Minister Steve Webb is This Is Money's Agony Uncle. He is ready to answer your questions, whether you are still saving, in the process of stopping work, or juggling your finances in retirement. This week, a reader asks if her years of marriage and as a single, working mum are correctly accounted for in her state pension.

Market Harborough Building Society is offering borrowers the chance to buy a home with no deposit at all - if their parents agree to put their own home up as security.

The Bank of England made the right move in cutting interest rates in August to a new record low of 0.25 per cent, the OECD indicated today - as it also lifted its UK growth forecast.

Barclays new low-cost DIY investing platform links into internet banking

Barclays has squared up to rival Hargreaves Lansdown by combining the clout of its online banking and investment arms to create a low cost investment platform. Current offering Barclays Stockbrokers - which is the second largest retail broker after HL - will be merged into the new service, which is called Barclays Direct Investing.

Is it time to grab a fixed rate mortgage bargain before rates vanish?

Five-year fixed rate loans are the cheapest they have ever been, on average below 3 per cent - and the best are considerably cheaper. With the gap between the average two-year fix and five-year fix at just 0.63 per cent, borrowers can now opt for security with little extra cost, but the best rates are tipped to rise soon.

Many people in the UK are unable to open a bank account because of a poor credit history or financial difficulties - but there are options, even for the recently bankrupt.

Rising fuel and transport costs are pushing up the cost of living for millions of people across the country, Asda's latest income tracker reveals today.

50 ways to save money....

To clear the average national household debt of ?13,000 at 6% interest with a monthly repayment of ?100 will take around 17 years. There are, however, plenty of simple ways to make significant savings on your regular spending that could clear your debt - or boost your savings - in less than a year. This is Money's top 50 - updated - money-saving tips may appear light-hearted but are deadly serious.

Pick the best (and cheapest) investment Isa platform

Choosing the right DIY platform is crucial but a wealth of choice and changes to charges have left many investors scratching their heads. We pick some of the best. We also highlight why investing in an Isa makes sense, as it should protect your hopefully growing investments from tax forever.

L Board sign on the rear of a blue saloon car , UK

If you are new to investing then the huge number of funds and investment trusts on offer can be confusing. Fortunately, This is Money's experts have some ideas to get you started.

On the up: Emerging markets such as Brazil are where much of the world's growth is expected to be over future years.

If you're looking to add some flair to your investing Isa with emerging markets, This is Money's experts have some ideas to get you started

Income investing: Dividends can deliver both a healthy boost to long-term growth and a way to earn from your investments.

Income investing can let you draw on your portfolio or reinvest dividends to build solid growth over time. Our experts give their fund and investment trust recommendations.

In this low-income world it can be hard to find mainstream investments paying a significant yield. Stifel has compiled a list of 19 investment trusts with a yield of more than 4 per cent.

Handy Brexit table explains the options for the UK's exit from the EU

Despite endless media coverage of the political wrangling and financial speculation, the average Briton can be forgiven for remaining confused about what 'soft' and 'hard' Brexit really mean. About the difference between the 'Norway model' for the UK's post-Brexit relationship with the UK and the 'Swiss solution'. But a clever table put together by HSBC in a report called 'Is Brexit Getting Harder?' cleaves some clarity from the murk.

It would have been nice to have a plan. Instead, after the Brexit vote we were left scratching our heads. But now it's time for some answers on trade and what we mean to the EU.

Pensions Road Sign against threatening clouds

We tend to put ambitious targets on our hoped-for income in retirement and then underestimate how much we will need to set aside to achieve that. So how much should you save?

When will UK interest rates rise?

An interest rate cut before the end of the year looks less likely following the plunge in the pound. However, the Bank of England has indicated that higher inflation driven by rising import costs won't make it lift rates.

What next for mortgage rates?

Several months after the Bank of England slashed the base rate to 0.25 per cent and lenders are still cutting mortgage rates on almost a weekly basis - but how low can they really go? The experts say not a lot lower and it's likely that if you get a mortgage at the moment, it's going to be a pretty cracking deal. 

Ten tips for buy-to-let

For many buy-to-let looks an attractive income investment in a time of low rates and stock market volatility. Climbing house prices, rising rents and improving mortgage deals are tempting investors - although they will need a big deposit. Read This is Money's top ten buy-to-let tips

TIPS, TOOLS AND HELP FOR LANDLORDS

Partner services

Landlord insurance

Quick, easy - compare and buy today

Find a mortgage

Check the best rate for your circumstances

Boiler cover

Insure your heating system for less

Let a property for £99

Save on letting agent fees - or sell from £475

Compare your pay to the UK average across 350 professions

Musicians have seen pay rises averaging nearly 20 per cent in 2015, while cleaners are getting 17.8 per cent more, and window cleaners 12.3 per cent. Artists in general are earning 14.6 per cent more in 2015 than 2014, according to the huge annual data dump of pay scales by the Office For National Statistics highlights.

Premium Bonds winners

December 2016
Prize value Winning bond No. Area
£1,000,000 277WB531615 Gloucestershire
£1,000,000 176XC192939 Essex
£100,000 272JJ577470 Stockport
£100,000 214QG669334 Greater Manchester
£100,000 168SD912436 Devon
£50,000 279ZB182370 Dorset
£50,000 267PF062139 Cheshire West and Chester
£50,000 255SE616149 Surrey
£50,000 140ZE329530 Oxfordshire
£50,000 102DP039413 Hereford and Worcester
£25,000 96SX101249 London
More Premium Bonds winners
   

MOST READ MONEY

Tourist rates

Currency Rate Buy now
Updated 04 Dec 2016.
Euro 1.16 Buy Now
US Dollar 1.2366 Buy Now
Australian Dollar 1.6589 Buy Now
Canadian Dollar 1.6418 Buy Now
Chinese Yuan 8.35 Buy Now
Croatian Kuna 8.6168 Buy Now
Czech Koruna 31.074 Buy Now
Danish Krone 8.52 Buy Now
Egyptian Pound 16.27 Buy Now
Hong Kong Dollar 9.5222 Buy Now
Hungarian Forint 357.72 Buy Now
Icelandic Króna 130.79 Buy Now
Israeli New Shekel 4.6155 Buy Now
Japanese Yen 140.9 Buy Now
Malaysian Ringgit 6.2624 Buy Now
Mexican Peso 25.003 Buy Now
New Turkish Lire 4.1916 Buy Now
New Zealand Dollar 1.7367 Buy Now
Norwegian Krone 10.29 Buy Now
Polish Zloty 5.1219 Buy Now
Singapore Dollar 1.7503 Buy Now
South African Rand 17.279 Buy Now
Sterling 1.0 Buy Now
Swedish Krona 11.253 Buy Now
Swiss Franc 1.2442 Buy Now
Thai Baht 43.356 Buy Now
UAE Dirham 4.5222 Buy Now

Monthly Or Lump Sum Savings Calculator

Monthly savings plan

Find out how much a regular monthly savings scheme could make me.

Results
Or lump sum investments

Calculate how much a lump sum investment could be worth.

Result

Mortgage Affordability Calculator

Your monthly payment

Enter how much you plan to borrow and find out your monthly bill. Assumes interest calculated annually.

Result
Your total mortgage

Enter the amount you can afford to pay monthly (eg. your current rent) to find out how much you can borrow...

Result
Are you over-stretching

How much of your income goes on your mortgage?

Result

Landlords are moving buy-to-lets into limited companies and hiking rents in their droves ahead of changes to their tax treatment due to hit from April 2017.