The world's most discreet hotel: Inside Morocco's Royal Mansour, which has a kilometre of tunnels for service staff to move around in so guests don't have to see them toil

  •  Royal Mansour opened in 2010, taking three years to build. It sprawls over 1.5 hectares, with 1km of tunnels
  •  Hand-crafted by over 1,500 artisans, the prestigious address owned by the king had a limitless budget 
  •  The team on Amazing Hotel: Life Beyond the Lobby go behind the scenes to discover unmatched service

A luxurious sanctuary in the ancient medina of Marrakech, the Royal Mansour is arguably one of the world’s most discreet hotels.

Staff navigate one kilometre's worth of tunnels snaking beneath the lavish property so that service is unrivalled, intuitive and barely seen by guests.

Hand-crafted by over 1,500 artisans, the prestigious address was said to have a limitless budget - and it has a number of spectacular details. The team on BBC show Amazing Hotel: Life Beyond the Lobby visit to unearth its many treasures. 

A luxurious sanctuary in the ancient medina of Marrakech, the Royal Mansour is arguably one of the world’s most discreet hotels

A luxurious sanctuary in the ancient medina of Marrakech, the Royal Mansour is arguably one of the world’s most discreet hotels

Staff navigate one kilometre's worth of tunnels snaking beneath the lavish property so that service is unrivalled, intuitive and barely seen by guests

Staff navigate one kilometre's worth of tunnels snaking beneath the lavish property so that service is unrivalled, intuitive and barely seen by guests

Hand-crafted by over 1,500 artisans, the prestigious address was said to have a limitless budget with a number of spectacular details

Hand-crafted by over 1,500 artisans, the prestigious address was said to have a limitless budget with a number of spectacular details

Presenters Giles Coren and Monica Galetti go behind the scenes of this glamorous property in the latest episode of the BBC show. 

Royal Mansour opened in 2010 having taken three years to build. It contains over 1.5 hectares of gardens, pools and day pavilions with each guest staying in an individual riad around a ‘medina within the medina’.

The iconic property is owned by King Mohammed VI of Morocco and is designed to regal high standards.

The team on BBC show Amazing Hotel: Life Beyond the Lobby visit to unearth its many treasures. From the private butlers to the silk carpets and opulent chandeliers, the team discover an unexpected magic, hidden in the frenzied chaos of Marrakesh

The team on BBC show Amazing Hotel: Life Beyond the Lobby visit to unearth its many treasures. From the private butlers to the silk carpets and opulent chandeliers, the team discover an unexpected magic, hidden in the frenzied chaos of Marrakesh

Royal Mansour has four restaurants overseen by Michelin-starred chef Yannick Alleno
Monica visits a farm where saffron used in these eateries is picked by Berber women.

 Royal Mansour has four restaurants overseen by Michelin-starred chef Yannick Alleno

Royal Mansour opened in 2010 having taken three years to build. It contains over 1.5 hectares of gardens, pools and day pavilions with each guest staying in an individual riad around a ‘medina within the medina’ 

Royal Mansour opened in 2010 having taken three years to build. It contains over 1.5 hectares of gardens, pools and day pavilions with each guest staying in an individual riad around a ‘medina within the medina’ 

Privacy is of the utmost importance, with each of the 53 riads boasting three floors where guests can unwind in their own living room, bedrooms and on rooftops that come complete with their own pool and sun loungers. 

Hotel guests can indulge in the hotel’s spa, which features a hammam, or take a day trip to the Atlas Mountains. 

Here there are opportunities to ride camels over the sand dunes, dine under Bedouin tents or take a hot air balloon over the Sahara.

Privacy is of the utmost importance, with each of the 53 riads boasting three floors where guests can unwind in their own living room, bedrooms and on rooftops that come complete with their own pool and sun loungers

Privacy is of the utmost importance, with each of the 53 riads boasting three floors where guests can unwind in their own living room, bedrooms and on rooftops that come complete with their own pool and sun loungers

Hotel guests can indulge in the hotel’s spa, which features a hammam, or take a daytrip to the Atlas Mountains

Hotel guests can indulge in the hotel’s spa, which features a hammam, or take a daytrip to the Atlas Mountains

The iconic property is owned by King Mohammed VI of Morocco and is designed to regal high standards
The hotel opened in 2010

The iconic property is owned by King Mohammed VI of Morocco and is designed to regal high standards

In the fourth episode, restaurant critic Giles Coren dons a butler uniform and heads into the labyrinth of tunnels to see how high levels of service are delivered to heads of states, holidaymakers and royalty alike.

He also has an opportunity to test drive the hotel’s luxury fleet of ten cars, driving a Bentley while working as a chauffeur.

Chef Monica Galetti, meanwhile, discovers the intricate detail that goes into the hotel working with executive housekeeper Laurence, who hand sets 350 pairs of curtains.

In the fourth episode, restaurant critic Giles Coren dons a butler uniform and heads into the labyrinth of tunnels to see how high levels of service are delivered to heads of states, holidaymakers and royalty alike
Chef Monica Galetti, meanwhile, discovers the intricate detail that goes into the hotel working with executive housekeeper Laurence, who hand sets 350 pairs of curtains

In the fourth episode, restaurant critic Giles Coren dons a butler uniform and heads into the labyrinth of tunnels to see how high levels of service are delivered to heads of states, holidaymakers and royalty alike

Hotel guest have the opportunity to take luxury excursions including riding camels over the sand dunes, dining under Bedouin tents or taking a hot air balloon over the Sahara

Hotel guest have the opportunity to take luxury excursions including riding camels over the sand dunes, dining under Bedouin tents or taking a hot air balloon over the Sahara

Each guest has their own roof terrace in their riad so that they can unwind under the stars in absolute privacy

Each guest has their own roof terrace in their riad so that they can unwind under the stars in absolute privacy

A luxurious sanctuary in the ancient medina of Marrakech, the Royal Mansour is arguably one of the world’s most discreet hotels

A luxurious sanctuary in the ancient medina of Marrakech, the Royal Mansour is arguably one of the world’s most discreet hotels

Royal Mansour has four restaurants overseen by Michelin-starred chef Yannick Alleno.

Monica visits a farm where saffron used in these eateries is picked by Berber women. 

From the private butlers to the silk carpets and opulent chandeliers, the team discover an unexpected magic, hidden in the frenzied chaos of Marrakesh.

  •  Amazing Hotels: Life Beyond the Lobby will screen on BBC Two on Monday 17 April. 

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