16th March 2016 – Cologne, Germany

Singapore Changi Airport has been voted by customers as the World’s Best Airport by air travellers for the fourth consecutive year at the Skytrax 2016 World Airport Awards, held at Passenger Terminal EXPO in Cologne, Germany.

1    Singapore Changi Airport
2    Incheon International Airport
3    Munich Airport
4    Tokyo International Airport (Haneda)
5    Hong Kong International Airport
6    Chubu Centrair Nagoya
7    Zurich Airport
8    London Heathrow Airport
9    Kansai International Airport
10  Hamad International Airport

Attending the Skytrax World Airport Awards event, Mr Lee Seow Hiang, Chief Executive Officer of Changi Airport Group said “To be named the World’s Best Airport by Skytrax for the fourth year running is a significant achievement for Changi Airport and a clear affirmation that we continue to hit the right notes in our pursuit of service excellence. We do not take this recognition for granted; it is the extraordinary effort and commitment of the entire airport community that drives Changi’s success. We thank our passengers and partners alike for their continued support and confidence in us.”

Changi Airport enjoyed continued year-on-year success at the Awards receiving the award as Best Airport for Leisure Amenities. The vast array of leisure and entertainment facilities are a unique, stand-out feature for Changi Airport, and underline the dedication of this airport to ensure maximum levels of passenger satisfaction.

Edward Plaisted, CEO of Skytrax said: “To be voted by customers as the world’s Best Airport four years in succession is a most remarkable achievement for Singapore Changi Airport, and is clear testament to the airport’s popularity amongst air travellers. Singapore Changi Airport continues to innovate in both product and service options for its customers, and focus on making the customer experience at the airport as enjoyable and relaxing as possible. To be named by global travellers as the world’s favourite airport for the 6th time in ten years is great reward not only to Changi Airport management, but for staff across every section of the airport who contribute in every little way to Changi Airport operations.”

The Best Airports classified by Passenger numbers are:

SINGAPORE CHANGI
Best Airport 50 million+ passengers

INCHEON SEOUL
Best Airport 40-50 million passengers

HAMAD DOHA
Best Airport 30-40 million passengers

ZURICH
Best Airport 20-30 million passengers

CENTRAIR NAGOYA
Best Airport 10-20 million passengers

CAPE TOWN
Best Airport 5-10 million passengers

DURBAN
Best Airport under 5 million passengers

A-Z Listing of Award Winning Airports

BARCELONA
Best Airport in Southern Europe

BOGOTA
Best Airport in S America
Best Airport Staff – South America

BRISBANE
Best Airport in Australia / Pacific

BUDAPEST
Best Airport in Eastern Europe

CAPE TOWN
Best Airport in Africa
Best Airport Staff – Africa

CENTRAIR NAGOYA
Best Regional Airport Asia
World’s Best Regional Airport

COLOGNE/BONN
Best Regional Airport Europe

DELHI
Best Airport Staff – India / Central Asia

DENVER
Best Regional Airport North America

DURBAN
Best Regional Airport Africa

HAIKOU
Best Airport Staff – China

HAMAD DOHA
Best Airport in Middle East
Best Airport Staff – Middle East

HANOI
World’s Most Improved Airport

HELSINKI
Best Airport in Northern Europe

HONG KONG
Best Airport Immigration Service

HYDERABAD
Best Regional Airport India / C Asia

INCHEON SEOUL
Best International Transit Airport
Best Airport Staff – Asia
Best Airport Staff – Worldwide

KANSAI
Best Airport for Baggage Delivery

KAZAN
Best Regional Airport Russia & CIS

LONDON HEATHROW
Best Airport Shopping
Best Airport in Western Europe
World’s Best Airport Terminal

MOSCOW DOMODEDOVO
Best Airport in Russia & CIS

MUMBAI
Best Airport in India / Central Asia

MUNICH
Best Airport in Central Europe
Best Airport in Europe

PANAMA
Best Airport in C America
Best Airport Staff – Central America

PERTH
Best Airport Staff – Australia/Pacific

QUITO
Best Regional Airport South America

SANYA
World’s Best Airport VIP Terminal

SEATTLE-TACOMA
Best Airport Staff – North America

SHANGHAI HONGQIAO
Best Domestic Airport in China

SINGAPORE CHANGI
Best Airport for Leisure Amenities
Best Airport in Asia
World’s Best Airport

TOKYO HANEDA
World’s Best Domestic Airport
Best Airport Terminal Cleanliness

TOKYO NARITA
Best Airport Dining Experience
World’s Best Low Cost Terminal

VANCOUVER
Best Airport in N America

VIENNA
Best Airport Staff – Europe

XI’AN
Best Regional Airport China

ZURICH
Best Airport Security Processing

The World’s Best Airport Hotels

Crowne Plaza Changi Airport
World’s Best Airport Hotel
Best Airport Hotel in Asia

Hilton Munich Airport
Best Airport Hotel in Europe

Mövenpick Hotel Bahrain
Best Airport Hotel in the Middle East.

Pullman Guangzhou Baiyun Airport
Best Airport Hotel in China

Fairmont Vancouver Airport Hotel
Best Airport Hotel in North America.

View the Full 2016 Airport Award results

2016 World Airport Award results

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