Can INT help me with my concerns?

If you have an allegation that involves possible fraud, corruption, collusion, coercion or obstruction in World Bank Group-financed projects and/or against World Bank Group staff, the World Bank Group's Integrity Vice Presidency (INT) may be able to help address your concerns.

How do I report?

The online Integrity Complaint Form is the best way to send a report to INT.  When you click on the link to the Form, you will be taken to a secure and confidential third-party website that is managed by INT.  You will need to provide basic information regarding your allegation and a detailed summary of your concerns.  There are "Guide Questions" available to help you fill out the Form.  You also have the option to upload supporting documents after submitting the Form.

The Integrity App can also be used to provide information to INT, as appropriate.

Why should I report a concern?

INT investigations are primarily based upon the allegations that we receive, so it is extremely important that the people who are involved in activities supported by World Bank Group finances take the initiative to report suspected fraud or corruption.

When should I expect a response?

You will receive an automated response with a reference number when you submit a report to INT using the Integrity Complaint Form or Integrity App.

If your report pertains to fraud, corruption, collusion, coercion or obstruction involving World Bank Group-financed projects and/or World Bank Group staff, someone from INT will contact you directly using the contact information that you have provided.

Can I remain anonymous?

Yes.  INT will still review your complaint even if you wish to remain anonymous.  However, you will still need to provide at least an email address for us to contact you for additional information or clarification.

Is my report confidential?

Yes.  All information provided to INT is confidential.  We will not disclose information that may reveal your identity without your consent unless the World Bank Group is required to do so by law.

Advance Fee Fraud Scams

The World Bank Group's name is often used as part of an illicit scam known as Advance Fee Fraud (AFF).  If you have received a message with one or more of the following, please be aware that you may be a victim of an AFF scam:

• You have won something and your prize money is in an account with some claimed affiliation to the World Bank Group
• You have inherited some money that can be withdrawn from an account with some claimed affiliation to the World Bank Group
• A person or organization claiming to be affiliated with the World Bank Group is asking for money, personal details and/or banking information in exchange for a job, personal loan, ATM/credit card, etc.

The World Bank Group does not send these types of messages.  To protect yourself, do not reply to the message.  Do not send your personal details, banking information or any money to anyone claiming to be from the World Bank Group.  The World Bank Group cannot assist you in recovering any lost funds.

If you believe that you may have been a victim of an AFF scam, please contact your local authorities.  Learn more: FAQs

Other Concerns

Requests for project information, documents and data, statistics and publications: Access to Information

Job applications: World Bank Jobs

Verification of employment for World Bank Group employees: Contact World Bank Group's Human Resources Service Center at (202) 473-2222 or hrservicecenter@worldbank.org