General Admission
- Assign ticket types and Add description to ticket on all GA performance.
- Assign tickets to permission-based hold categories without removing from inventory.
- Add Multiple Performance at one time.
Reserved Seating
- Create seating layouts or upload existing ones & make clickable.
- Seat designations (Ex: Handicap).
- Permission-based hold categories.
- Selectively restrict seats from specific discounts or ticket types.
Online Ticket Store
- Customize the look & feel of your store.
- Purchase multiple events in a single transaction.
- Safe & secure payments.
- Customize checkout settings.
- Select a custom URL.
- review Online Store while customization.
Virtual Box Office
- Sell multiple events in a single transaction.
- Sell, refund, and reissue tickets.
- Manage hold tickets by category and permission access.
- Access to Report like Attendee, Scan count to increase Box office Rep efficiency.
Pricing Options
- Pricing by ticket type.
- Pricing by section.
- Pricing by seat.
- Pricing by performance.
Discount Options
- Multi-use and single-use promo code discounts.
- Group discounts.
- Box office courtesy discounts.
- Early purchase discounts.
- Discounts by ticket type, seat type, performance and sale location.
- Miscellaneous Discounts.
Surcharge Options
- Apply surcharges by performance and sale location.
- Apply surcharges on a ticket or transaction basis.
- Designate surcharges as taxable or non-taxable.
- Apply as taxes for special reporting.
Access Codes
- Multi-use access codes.
- Single-use access codes.
- Cap overall redemption.
- Cap per-transaction redemption.
- Apply by performance.
- Restrict to specific ticket types or seat types.
Marketing & Promotion
- Social media integration.
- Facebook Pixel tracking.
- MailChimp integration.
- Upload emails & send customized event announcements (coming October).
- Custom SEO options for each event.
Questionnaires & Surveys
- Custom Purchaser and Attendee questionnaires.
- Create logic base questions.
- Share attendee questionnaires across multiple presenter accounts.
- Edit Attendee Questionnaire.
- Event Specific Attendee Questionnaire.
Payment Methods
- Receive money within days of charge.
- Create unlimited custom payment methods.
- Create unlimited permission-based complimentary (comp) categories.
- Combine payment methods in Box Office.
- Pay Later (“at the door”).
Donations
- Accept donations online.
- Accept donations in box office.
Mobile Apps
- Ticket scanning app on iPhone and Android. (Laser scanning also available for quick entry).
- Mobile Box Office on iPad.
- Real-time event stats app on iPhone and Android.
Ticket Customization
- Multiple e-ticket templates.
- Add advertisements.
- Select upcoming events to promote.
- Add custom information.
- Thermal tickets option.
- Get E-ticket Preview.
Inventory Management
- Ticket print, will call (pick-up), and check-in- at-the-door delivery methods
- Set ticket quantity per transaction minimums & maximums
- Get Print transaction notes on receipt
- Add Terms & Condition for Checkout
Event Setup Wizard
- Create and separately manage unlimited performances.
- Schedule on sale start/end times.
- Create holds.
- Let customers contact you via Yapsody.
- Set scan times & scans per ticket.
- Get your Event Preview.
Widgets
- Create button and text links to post on any website
- Create separate links for each performance
User Management
- Give access to multiple users.
- Permission groups for easy setup.
- Detailed permissions include payment methods, comp categories, & hold categories.
- Restrict sales reps & brokers to specific events.
Customer Support
- 24x7x365 Support.
- Live chat and email.
- Call-back on request.
- Webinar Support.
Security & Performance
- Infrastructure supports high sales volume.
- Queueing system increases redundancy.
- Yapsody never stores credit card data.
- YapSecure – Our proprietary system for securely processing online transactions.
Reports
- Marketing reports.
- Accounting reports.
- Customer reports.
- Account, event, performance & transaction level reports.
- YapStats mobile app.
- Quick Stats Report.
- Global Consolidated Event Sales Report.