Devastated woman's £325,000 new home 'is unfit for habitation and structurally unsafe' less than a year after she bought it with cracks in walls, holes in the floor and slugs coming in
- Karen Stacey-Pope bought her detached home in Banbury almost a year ago
- Since then she has chronicled a litany of problems including a leaky roof
- She also said air bricks have wrongly been installed in the house underground
- Developer Bovis has apologised to Ms Stacey-Pope for the inconvenience
A homeowner has expressed her disgust following the nightmare move into her new home which she claims has been infested by 'slugs, worms, beetles and spiders'.
Karen Stacey-Pope's home in Banbury, Oxfordshire has developed a leak which has damaged the ceiling and the roof.
Ms Stacey-Pope moved into her £325,000 less than a year ago and has faced significant problems ever since.
Scroll down for video
Karen Stacey-Pope, pictured, said her £325,000 home in Oxfordshire has been infested by bugs and suffers from a leak because the original builders had done such a poor job
She said that creepy-crawlies had been sneaking into her house through an air brick
Ms Stacey-Pope, pictured, also claimed the developers built the wrong type of porch
She told the Victoria Derybshire show on BBC 2 that her home was not fit for habitation.
She said: 'This has broken me and they don’t care this has broken me.
Share this article
'I just can’t believe how unlucky we have been to be in this position when it was supposed to be completely different to this.'
She claimed the contractors built the wrong type of porch, while they also buried air bricks underground. She also claimed her driveway was sinking.
In addition she suggested the invasion of slugs, worms, beetles and spiders was a result of them having their 'own personal entrance' into her home.
Spokesman for Bovis apologised to Ms Stacey-Pope for the inconvenience she suffered
Ms Stacey-Pope also claimed her driveway has subsided which has caused flooding
A spokesman for Bovis, who built the house, told The Sun: 'We apologise to Mrs Stacey-Pope that she did not receive the quality that she and her family deserved and rightly expected.
'Since she moved in last year, a senior construction director has been overseeing the work and engaging with her on a regular basis.
'Unfortunately this work has stalled at different stages as we sought authority from Mrs Stacey-Pope to proceed on some of the items, but we remain determined to deliver a quality home once this authority is given.
'We recognise that our build quality and customer service standards were not at the high levels that they should have been at some of our sites 12 months ago and we have made significant changes to how we operate in 2017.'
Most watched News videos
- The late Tony Britton stars in BBC comedy series Don't Wait Up
- Chihuahua puppy and Great Dane enjoy cuddling and playing together
- Angry parents clash in Hamleys during last minute Christmas shopping
- Bulldog refuses to get into festive spirit while dressed in lights
- Widow defiant over criticism for baby's death after Chernobyl
- Caroline Flack is embraced by female supporter as she leaves Court
- Cheeky cat caught licking biscuits on display in Minnesota shop
- Maidstone town centre flooded as heavy rainfall impacts Kent
- Prince Charles responds to question about Prince Philip's health
- Kind-hearted man sprays an owl with water in 44C heatwave
- NJ girl who died in car crash seen out at the bar with friends
- Caroline Flack arrives at London court to face assault charge
