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Privacy Policy

At South Florida Home Care, we take your online security very seriously, and we're committed to protecting your privacy and personal information. We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your email and personal information. This privacy policy (this "Policy") applies to your use of the website (the "Website"), which is owned and operated by South Florida Home Care, Inc ("South Florida Home Care", "", "us", "our" or "we"). By using this site, you understand and agree to the terms of this policy.

You understand that this site may be accessed in the United States and abroad. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. Your privacy and security are important to us.

Please read this Policy to understand how we will use and protect the personal information you provide us. We will not share your personal information with anyone except as described in this Policy. This Policy describes the personal information we collect about you, why we collect it, how we use it and under what circumstances we share it with third parties. If this Policy changes in the future, there will be an updated version and date posted on this page.

You may change how you provide your personal information to us at any time.

Information We Collect & How We Use It

South Florida Home Care collects personal information from our visitors/customers at various site locations including, but not limited to, when you create a South Florida Home Care membership account, make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future.This privacy policy tells you about our online collection and use of data. The terms of this policy apply to all South Florida Home Care websites, unless different terms are specified. We adhere to strict guidelines for protecting the information you provide us during a visit to our site ( There are several areas on our site where we request information from you. When making service request/service quote, we ask you for your name, email address, and other relevant personal information that is needed to begin the quote / consultation.

In the case of newsletters notifying you of currect specials and information, you may "unsubscribe" to these at any time.

When you visit this site, certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site’s operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.

We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you. Personal information (e.g., your username and password, your name, your mailing address, email address, and phone number) is collected when you register. Additional personal information (e.g., your credit card number and billing address) is collected to process transactions or to provide you with products and services.

Information You Provide to Us

We receive and store any information you knowingly provide to us, such as:

  • Full name
  • Email address
  • Phone number
  • Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
  • Information provided by you through your interactions with us in social media
  • Location and geographic information that could be collected if you use our mobile site.
  • Other details that you may submit to us or that may be included in the information provided to us by third parties.

For visitors who provide photographs, comments, testimonials or other feedback about our products or our Website, or provide us any other information via correspondence or otherwise ("Content") directly via an email hyperlink on the Website, we collect your first and last name, email address and any Content included in the email. By submitting Content, you agree that South Florida Home Care may use your Personal Information and such Content as permitted under this Policy, including reproducing the Content on the Website and in South Florida Home Care’s marketing and advertising materials. We maintain a record of your product interests and the purchases you make.

We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other vendors.

We may use your personal information in the following ways:  To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.

Sharing of Personal Information and How we Use Cookies

We use third-party website analytics tools including by not limited to Google Analytics that automatically collect non-personal information from your browser to our server logs whenever you interact with our Site. Such information includes, but is not limited to, IP address, pages viewed, site navigation patterns, details about the devices used to access the Internet and our Site, and geo-location tracking information if you are accessing our Site from a mobile device. It is obtained by automated means, such as cookies and web beacons. "Cookies" are text files that are transferred to your computer's hard drive as you navigate our Site and other sites. We use cookies to help us show advertisements on other websites likely to be more interesting to you; to compile aggregate data about site traffic and site interaction; and to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services, site experiences, and tools in the future.

We may collect and store non-personally identifiable usage information (including frequency and number of visitors to our Site). Such data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to our partners; and our partners may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience. Our website is configured to prevent third-parties from collecting personal information about you or your online activities without your consent.

Our third party partners employ clear gifs, images, and scripts that help them better manage content on our site. We do tie the information gathered to our Customers or Users personal information.

We regularly use browser tracking cookies. A cookie is a small text file that is placed on your hard disk by a website. Cookies are uniquely assigned to you, and can only be read by a website or web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. We use cookies but do not store personal information in your cookie. Cookies are also used to review how visitors to our website navigate our site or interact with our email advertising. Third-party companies assist in the collection and analysis of this data. Your name, street address or credit card number is not accessed by or shared with other companies.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. You have the ability to accept or decline cookies. You can refuse cookies by turning them off in your browser. If you decide to block cookies, our website might not function correctly. We work with a variety of advertising companies to place our ads on websites across the Internet. These advertising companies collect anonymous information about your visits to our web site, other advertising websites or interaction with our email through the use of cookies. This technology allows them to develop targeted advertising and marketing about goods and offers that may be of interest to you.

Sharing Information We Collect

All of the personal information we collect from our customers is for the purpose of the reasoning described above, as well as:

  • providing requested customer support and other services
  • communication via our Site, blog, and social networks
  • managing your participation in contests and promotions
  • sending email as appropriate (See Section: Email and Other Communications)

South Florida Home Care does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. We share your personal information with unaffiliated third parties only as described below:


The information you provide to will be kept confidential and used to support your customer relationship with Information regarding you or your purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

  • Legal Disclosure

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below.

We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

  • Links may link to websites, including those of our third-party content providers, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use. Read the privacy statements of all such sites as their policies may be materially different from our Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

  • User-Generated Content

Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, on social media pages, in connection with contests and promotions, and on the our  blog) becomes publicly available, and can be read, collected, and used by other members to send you unsolicited messages. South Florida Home Care is not responsible for the personal information users select to disclose in these forums.

  • Social Media Features and Widgets

Our Web site includes Social Media Features, such as the Facebook Like button, Google+ and Widgets, such as the Share this button or interactive programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Security of Your Personal Information

The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We will never request your password, user name, credit card information or other personal information through email.

Email and Other Communications

We may contact you via email to send you necessary messages, such as order newsletter confirmations and quote request follow ups, and customer support messages.

We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email.

Our websites may include discussion forums or other interactive areas or services, including blogs, bulletin boards, message boards, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites (“Interactive Areas”). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us at Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.

Children's Privacy

Protecting children's privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Email Referrals

If you choose to use our email referral services to tell a friend about our products or services, we will ask you for your friend’s name and email address. We will use that information to send your friend a one-time email inviting him or her to visit the site and view the product you have selected. Neither South Florida Home Care nor any third-party provider stores this information after the email is sent.

Changes to This Privacy Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this statement or in how South Florida Home Care will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page. We encourage you to review this policy whenever you visit one of our sites.

Last updated May 26, 2014

Contact Information

We welcome your questions, comments, and concerns about this Privacy Policy and Site.

You can reach us at: at 561-745-7715

You may also write to us at:
South Florida Home Care
14263 U.S. Highway 1
Juno Beach, FL 33408

Thank you for choosing South Florida Home Care!

All rights reserved.

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