11,590 total
Delivery arrived within time slot, even though it was late evening.
Delivery driver very helpful, i.e. he placed box inside
hallway as I cannot lift anything heavy anymore. Haven*t tried the wines yet.
Date of experience: 22 April 2024
Oscar makes ordering our favourite wines easy and friendly also suggests delicious wines to try. Happy to recommend Oscar in particular and Averys. Thank you
Date of experience: 23 April 2024
I have only good experiences with the company. Excellent advice and service from Noah. Good to speak with knowledgeable people.
Date of experience: 26 April 2024
I had and informative email when my en primeur wines arrived. I rang and arrange for one case to delivered to me and one case to bonded warehouse. charges were calculated and taken over the 'phone and 1 case arrived in good condition at my home 2 days later.
Date of experience: 15 April 2024
Just a really nice wine delivered promptly and to the right address (which is more than I can say for some other courier firms).
Date of experience: 19 April 2024
Good wine at a bargain price.
An offer that popped up, I trusted their own view and am not dissatisfied at all.
Date of experience: 12 April 2024
Matthew is always so helpful. He lets me know about wines I might like and deals with my orders very efficiently. If I have a problem sorts it out straight away.
Avery's wine is consistently good and excellent value.
Date of experience: 13 April 2024
Always a pleasure dealing with Avery’s, and resident expert Oscar, who never fails to recommend great wines at superb value……,
Date of experience: 19 April 2024
Purchased six bottles of Chateau de Birot. Dispatched and delivered quickly . Very good service.
Date of experience: 19 April 2024
Great prices and offers, fast delivery and Joel at Avery’s is really helpful and always happy to spend time discussing choices and options.
Date of experience: 13 April 2024
Very prompt service; excellent packaging; can't wait to open my first bottle!
Date of experience: 19 April 2024
Mat’s regular email recommendations are helpful and informative- I have never been disappointed with any wines purchased. Delivery is prompt and efficient.
Date of experience: 26 April 2024
I made my own selection with Oscar. Delivered very quickly. Excellent service as usual.
Date of experience: 17 April 2024
I ordered 12 bottles including a special Italian offer. The latter has yet to arrive. I have been told it will be for early May. I now have a date and am satisfied with the response.
Date of experience: 20 April 2024
Reply from Averys Wine Merchants
Hi Derek, I'm sorry for the delay in receiving your special Italian offer. Due to its immense popularity, we experienced a temporary break in supply. However, we're pleased to inform you that the wine will be dispatched early in May, as promised. We understand the anticipation and assure you that it will be worth the wait. Thanks
We have already told you how pleased we were with your delivery driver, but upset that the box containing the Czech lager was damaged with one can broken. This was reported by the driver but we have not received any apology from Averys. Being a long standing customer we are disappointed, as I am sure you will understand.
Date of experience: 12 April 2024
Thanks to the expert advice given to us by our advisor Owen, we received some excellent wines which we thoroughly enjoyed sharing with our friends and family. Thank you Owen you are extremely knowledgeable and helpful.
Date of experience: 04 April 2024
The wines are, as usual, very good. However, the delivery service has deteriorated beyond belief since it has been entrusted to Yodel.
When Averys' own drivers were delivering the cases they always took care to ring the doorbell and, if no one was home, to place the case out of sight and put a note through the letter box so that I would know where it had been left in safety.
Yodel drivers simply leave the case on the door step in plain view from the street leaving no notification it is there. I also noticed that the instruction to leave the case behind a parked car on the drive is no longer on the delivery label.
Mind you, when it was left there, Yodel drivers never put a note through the door informing me that it has been delivered. So cases were left in the open for days and saturated with rain on a few occasions.
It is just not good enough.
Date of experience: 16 April 2024
Reply from Averys Wine Merchants
Hi Robert, I'm sorry to hear this. It appears that the delivery instructions were missing on the last order, contributing to the issues you encountered. To ensure a more secure and reliable service in the future, I will arrange for future orders to be on signature delivery. This way, the driver can deliver the order directly to you. We're delighted to hear that you continue to enjoy the quality of our wines, and we truly appreciate your continued support. Thanks
Great wines...good price....delivered exactly on time...Averys get it right every time !
Date of experience: 24 April 2024
5 star service as usual. Cannot fault either the speed of delivery or the service from Lynne. Very satisfied.
Date of experience: 13 April 2024
Excellent service, fast and reliable delivery. Pleasant call to replace an out-of-stock item for something similar at no extra charge.
Date of experience: 17 April 2024
