As co-owner Lindsey Rodericks of Southern Landscape Lighting Systems in Marietta, GA looks back on a successful 2018 and what they want to achieve going forward into the new year, she had this to say, “We have grown significantly in the last year, employing new staff members and expanding the geographical area of our customer base. In 2019 we’re looking forward to capitalizing on this growth by continuing to offer reliable customer service to our valued loyal clients as well as reaching new markets as we continue to expand.”
The company understands that service excellence in their industry should always be a top priority. This is why in all home visits they take the time to understand what the client is looking for, and what customized installation will perfectly match the client’s needs.
Rodericks commented on their customer focus saying, “We know that we need to keep focusing on delivering an excellent customer experience every time. There are two main reasons that we do this. First, we really care about each of our clients and we know how important their homes are to them, so we want to give them the best experience possible. And second, we know that people talk – word of mouth is one of the top ways that new clients hear about our services. Leaving reviews online is a natural progression of this, and we want our clients to only have positive things to say.”
The Marietta’s Southern Landscape Lighting Systems have continued to receive 5-star reviews across Google, Facebook, and Yelp. A focus for them for 2019 will be building on their online reputation to reach new customers who haven’t heard about their services before. As Rodericks notes, “We have always understood that our customers are often our best marketing resources.” This has increasingly moved into the online space as potential customers are searching online for recommendations for outdoor lighting companies.
Recent stellar reviews were quick to praise the team on their knowledgeable recommendations “We found this company on Yelp. We dealt with Lindsey who was fantastic. Her recommendations were "spotlight" on. We chose them over another company we were looking at even though they were slightly higher because Lindsey knew what she was talking about. Highly recommend. Our house looks amazing.”
Another reviewer commented on the quality and efficiency of the work saying, “Lindsey and Southern Landscape Lighting Systems did an exceptional job for us. Communications, design, and quality of work were all top notch. We had a new construction home that had very limited outdoor lighting. Lindsey and the team installed a comprehensive lighting solution for our entire property. Overall, we are very thrilled with the outcome and the process to get there. We would highly recommend this company.”
Indeed the future looks bright for the company, and if they can maintain these customer service standards, only the sky is the limit.
Southern Landscape Lighting Systems in Marietta, GA is a landscape lighting company that specializes in outdoor led lighting installations. Each installation is carefully customized to the requirements of the customer, and excellent customer service is their top priority.
Their offering includes landscape lighting design, installation, and maintenance. For systems that they have installed, they provide lens cleaning, exposed wire re-burying, timer battery replacement, fixture adjustment and repositioning, halogen bulb replacement, foliage overgrowth pruning, socket growth, and free call-outs for one year following service.