Trying to upgrade a Windows 10 1909 to 2004.
During the process, the update halts and this message is displayed:
Your PC settings aren't supported yet on this version of Windows 10. Microsoft is working to support your settings soon. No action is needed. Windows Update will offer this version of Windows 10 automatically
when these settings are supported.
When checking the compdata XML
I can see the block is caused by a "generic hardware.":
<HardwareItem HardwareType="Generic">
<CompatibilityInfo BlockingType="Hard" Message="Your PC settings aren't supported yet on this version of Windows 10. Microsoft is working to support your settings soon. No action is needed. Windows Update will offer this version of Windows 10 automatically when these settings are supported." Title="This PC can't be upgraded to Windows 10."/>
<Link Target="https://go.microsoft.com/fwlink/?LinkId=2133887" Value="Learn More"/>
</HardwareItem>
</Hardware>
Setuperr:
2020-06-28 14:51:12, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002]
2020-06-28 14:51:12, Error MOUPG CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3
2020-06-28 14:51:12, Error MOUPG CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3
2020-06-28 14:51:12, Error MOUPG CSetupManager::ExecuteInstallMode(839): Result = 0x800705BB
2020-06-28 14:51:12, Error MOUPG CSetupManager::ExecuteDownlevelMode(409): Result = 0x800705BB
2020-06-28 14:51:13, Error MOUPG CSetupManager::Execute(294): Result = 0x800705BB
2020-06-28 14:51:13, Error MOUPG CSetupHost::Execute(433): Result = 0x800705BB
2020-06-28 14:52:36, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
Troubleshooting steps so far:
Commands:
sfc /scannow
Dism.exe /online /Cleanup-Image /StartComponentCleanup
Dism.exe /Online /Cleanup-Image /RestoreHealth
Disabled various Intel and MSI services, anti-cheat services (for gaming), in case they could be the reason for this situation.
Antivirus is the Windows built-in.
I know the message says "no action is needed", but I can't see how this can be fixed in the future if the issue is caused by a "generic" hardware that I don't know what is. The only generic
hardware I can find in device manager, is the monitor with "Generic PnP Monitor" drivers. As far as I know, most monitors are using this generic driver.
Is there any way for me do actually identify what this "generic hardware" is?
Thank you.
Kthxbai
