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Contact Us

Customer Contact Center Hours
Monday through Friday -- 8:00 a.m. to 5:30 p.m. (est)
 
Saturday -- 8:30 a.m. to 12:30 p.m. (est)
 
We will respond to messages received outside of business hours in the order in which they are received.
Got a Question? Need an answer?
 
Just use one of the convenient methods below to contact us.

Call us
 
Toll Free: 1-866-DMVLINE (1-866-368-5463)
FAX: (804) 367-6631
TDD: 1-800-272-9268
 
Your call will be answered in approximately:
00 seconds

Send us an e-mail

Fill out our secure online form and we'll get back to you as soon as possible. To protect the privacy of Virginia's citizens, we are unable to answer questions related to specific driver and vehicle records. However, we will be happy to answer your questions in general terms. (nonsecure form)

Leave us a message

Fill out our secure online form and we'll call you back as soon as possible during our normal business hours. (nonsecure form)

Contact us by mail

Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269

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