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E-CertsSM

Now, select Northwest Airlines promotional offers are redeemable online with our new Electronic Certificates (E-Certs). These offers are occasionally sent to our customers via mail, email, or other special promotions.

Your specific promotional offer will indicate whether or not you have received an E-Cert. If you have:

  • Simply book your tickets online using Northwest/KLM nwa.com Reservations.
  • When prompted, enter the E-Cert number located on your certificate.

Redeeming an E-Cert online makes planning your next trip easy and convenient! There is nothing to mail or bring to the airport. Certain restrictions apply. Please see terms and conditions of each specific offer.

 
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