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Wireless.nwa.com Frequently Asked Questions
General and Features
Personal Digital Assistants (PDA's)
Wireless Application Protocal (WAP) - Enabled Phones
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General and Feature
Which wireless communication service do I need to use Northwest Airlines wireless functionality?
NWA wireless communication requirements vary by device. See our Chart on the Wireless Homepage.
Is the flight status real-time?
Yes, real-time flight status is available for all Northwest Airlines flights.
How do I know whether my flight paging request was received by Northwest Airlines?
Upon a successful request through nwa.com, you will receive a confirmation message on your PC screen that displays a summary of your request.
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What functions are available at wireless.nwa.com?
- Flight and Gate Status, with current weather: Find/receive current arrival or departure information on any Northwest Airlines or Northwest-designated affiliate partner's flight.
- Request Flight Status paging: Request an email be sent to your alphanumeric pager, PCS phone or email inbox prior to departure or arrival time.
- WorldPerks Account Balance: View your current WorldPerks account balance.
- Elite Upgrade Status Messaging: Let us notify you of the status of your domestic Elite First Class Upgrade.
- CyberSavers Fares/ Promotions: View our weekly CyberSavers for last minute travel and other great travel deals.
- View Travel Reservations: View your travel reservations prior to travel dates and up to 24 hours after a trip is complete.
- Flight Rebooking: Review your confirmed flight details or choose to travel on a new flight.
- Downloadable timetable: Look up your departure and destination cities, build connections and plan your itinerary before you book your flight.
- Airport Maps: Locate your gate or E-Service centers in advance.
- WorldClubs® Directory: Reference a complete list of Northwest Airlines WorldClubs and affiliate lounges.
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Personal Digital Assistants (PDA)
Can I use any handheld/PDA device to access nwa.com from anywhere?
You will need a web-enabled handheld device. Please review the manufacturer's instructions for details.
How do I set up Northwest's wireless service for a handheld/PDA device?
You can bookmark wireless.nwa.com on your PDA. Please contact your manufacturer for specific details.
What is the bookmark for Northwest's wireless service for handheld/PDA device?
You may access Northwest's wireless services at wireless.nwa.com from any handheld/PDA device. Please bookmark the link for easy access.
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Wireless Application Protocal (WAP)- enabled phones
Can I use a digital phone to use the browser or do I need a specific type of phone?
You will need a web enabled mobile phone. Please contact your wireless carrier for details.
What is the coverage area for Northwest's wireless service for web-enabled phones?
Northwest's wireless service is available wherever wireless web service from your mobile phone carrier is available. Please contact your mobile phone carrier for availability of wireless web service.
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What happens if I lose coverage?
If you lose connectivity for any period of time, any transaction you have not yet completed will have to be reinitiated once you get to a point where you can once again obtain coverage.
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How do I set up Northwest's wireless service for a web-enabled cell phone?
You can bookmark wireless.nwa.com on your web-enabled phone. Please contact your wireless carrier for assistance in bookmarking wireless.nwa.com.
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What is the bookmark for Northwest's wireless service for web-enabled cell phones?
You may access Northwest's Wireless services at wireless.nwa.com from a web-enabled mobile phone. Please bookmark the link for easy access.
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