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AGREEMENT BETWEEN USER AND NORTHWEST AIRLINES

This Web site is offered to the user conditioned on acceptance by the user ("User") without modification of the terms, conditions, and notices contained herein. By accessing and using this Web site, the User is deemed to have agreed to all such terms, conditions, and notices (the "Agreement").

PRIVACY POLICY

As a User of nwa.com Reservations, you are in complete control of your travel planning needs. This includes controlling the use of information you provide to Northwest Airlines and its affiliates.

When you reserve or purchase travel services through nwa.com Reservations, we provide only the relevant information required by the car rental agency, hotel, or other involved third party to ensure the successful fulfillment of your travel arrangements. We also use information you provide during User registration or as part of the reservation process to customize the content of our site to meet your specific needs and to make product improvements to nwa.com Reservations.

We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. We do share User information with our partners only for specific and pertinent promotional use but only if our customers have opted to receive such information. As a User of nwa.com Reservations you have the option to receive updates from Northwest and Northwest WorldPerks Partners about fare sales in your area, special offers, new Northwest Airlines services and noteworthy news. To receive this information you must register for our promotional email programs or check the appropriate box in your nwa.com Reservations Member Information profile. If you decide you would rather not receive these emails, you can always unregister or update your Member Information in nwa.com Reservations.

We respect and will continue to respect the privacy of our customers who use nwa.com Reservations. For more information about protecting your privacy, please see Frequently Asked Questions or our Privacy Policy.

PERSONAL AND NON-COMMERCIAL USE LIMITATIONS

This Web site is for the User's personal, non-commercial use. User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web site.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this Web site are: Copyright © 2001 Microsoft Corporation, Copyright © 2001 Gradient Solutions, Inc., Copyright © 2001 WorldSpan, Copyright © 2001 Northwest Airlines, and/or their suppliers. All rights reserved. Products and company names mentioned herein are the trademarks of their respective owners.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NORTHWEST AIRLINES AND/OR ITS RESPECTIVE SUPPLIERS, INCLUDING BUT NOT LIMITED TO MICROSOFT, GRADIENT AND WORLDSPAN, MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME.

NORTHWEST AIRLINES, AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. NORTHWEST AIRLINES, AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL NORTHWEST AIRLINES AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF NORTHWEST AIRLINES AND/OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NO UNLAWFUL OR PROHIBITED USE

As a condition of use of this Web site, User warrants to Northwest Airlines that User will not use the Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

LINKS TO THIRD PARTIES' WEB SITES

This Web site may contain hyperlinks to Web sites operated by third parties other than Northwest Airlines. Such hyperlinks are provided for User's references only. Northwest Airlines does not control such Web sites and is not responsible for their contents. Northwest Airlines' inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

USE OF EMAIL OR OTHER COMMUNICATIONS FORUMS

To the extent that this Web site contains email or other communication facilities ("forums"), the User agrees to use such forums only to send and receive messages and material that are proper and related to the particular forum. By way of example, and not as a limitation, the User agrees that when using a forum, the User shall not do any of the following:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless the User owns or controls the rights thereto or has received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded.
• Falsify the origin or source of software or other material contained in a file that is uploaded.
• Advertise or offer to sell any goods or services, or engage in surveys, contests, or chain letters.
• Download any file that the User knows, or reasonably should know, cannot be legally distributed via this Web site.

User agrees (as available) to send and receive electronic mail and otherwise use this Web site only as permitted by these terms and conditions, any additional policies or procedures published in this Web site from time to time by Northwest Airlines, and applicable law. The User acknowledges that emails and any other such communications forums hosted by this Web site are public and not private communications.

Northwest Airlines reserves the right to deny in its sole discretion any user access to this Web site or any portion thereof without notice. Northwest Airlines reserves the right to edit any notices for clarity and length.

SOFTWARE AVAILABLE ON THIS WEB SITE

Any software that is made available to download from this Web site ("Software") is the copyrighted work of Northwest Airlines, Microsoft, Gradient, WorldSpan and/or their suppliers. Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). End users shall not install or use any Software that is accompanied by or includes a License Agreement, unless the end user first agrees to the License Agreement terms.

For any Software not accompanied by a license agreement, the following shall constitute the License Agreement: Northwest Airlines, Microsoft, Gradient, and/or WorldSpan hereby grant to the User a personal, nontransferable license to use the Software for viewing and otherwise using this Web site in accordance with these terms and conditions, and for no other purpose.

Please note that all Software, including without limitation all HTML code and Active X controls contained in this Web site, is owned by Northwest Airlines and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

You acknowledge that the Software and any accompanying documentation and/or technical information is subject to applicable export control laws and regulations of the U.S.A. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to U.S.A. export restrictions.

SERVICE CONTACT

Contact Northwest Airlines with questions or problems with this Web site.

MODIFICATION OF THESE TERMS AND CONDITIONS

Northwest Airlines reserves the right to change this Agreement at any time by revising the terms and conditions herein. User is responsible for regularly reviewing these terms and conditions. Continued use of this Web site following any such changes shall constitute the User's acceptance of such changes.

GENERAL

This Agreement shall be deemed to include all other notices, policies, disclaimers, and other terms contained in this Web site; provided, however, that in the event of a conflict between such other terms and the terms of this Agreement, the terms of this Agreement shall control.

This agreement shall be deemed to have been made in the State of Minnesota, U.S.A. and shall be interpreted, and the rights and liabilities of the parties hereto determined in accordance with the law of the State of Minnesota, U.S.A., without regard to conflicts of law principles. The parties consent to the exclusive jurisdiction of the state and federal courts for the County of Dakota, Minnesota, U.S.A. for the determination of any claim or controversy between the parties and arising out of or relating to this Agreement. Both parties hereby consent to the jurisdiction of the Minnesota courts and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to inconvenient forum or any other basis.

User acknowledges that no joint venture, partnership, employment, or agency relationship exists between the User and Northwest Airlines as a result of this Agreement or use of this Web site. User agrees not to hold himself or herself out as a representative, agent, or employee of Northwest Airlines and Northwest Airlines shall not be liable for any representation, act or omission of the User.

Northwest Airlines' performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of Northwest Airlines' right to comply with law enforcement requests or requirements relating to the User's use of this Web site or information provided to or gathered by Northwest Airlines with respect to such use.

If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.

This Agreement constitutes the entire agreement between the User and Northwest Airlines with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and Northwest Airlines with respect to this Web site. A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Any rights not expressly granted herein are reserved.

USE OF WORLDWEB RESERVATIONS, CYBERSAVERS, WORLDPERKS AWARD TRAVEL RESERVATIONS

The Reservations features of this Web site are provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to use this Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Web site (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this Web site under your name or account. You also warrant that all information supplied by you or members of your household in using the Web site is true and accurate. Without limitation, any speculative, false or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understood that overuse or abuse of the travel services reservation facilities of the Web site may result in you being denied access to such facilities.

Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products or services. You shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this Web site.

CURRENCY CONVERTER

Currency rates are based on various publicly available sources and should be used as guidance only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the Currency Converter for the day that currency was last updated. The information supplied by this application is believed to be accurate, but Northwest Airlines and/or its suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, Northwest Airlines advises the User to consult a qualified professional to verify the accuracy of the currency rates. Northwest Airlines and/or its suppliers do not authorize the use of this information for any other purposes, except for personal use, and prohibit to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes.

INDEMNITY

As a condition of use of this Web site, the User agrees to indemnify Northwest Airlines and its suppliers from and against any and all liabilities, expenses (including attorneys' fees) and damages arising out of claims resulting from User's use of this Web site, including without limitation any claims alleging facts that if true would constitute a breach by User of these terms and conditions.

OTHER ACKNOWLEDGMENTS

Selected entries in World Guide, © 2001-1997 by Fielding Worldwide, Inc. All rights reserved. Although every effort has been made to ensure the correctness of this information, Fielding Worldwide, Inc., and its authors do not assume and hereby disclaim any liability to any part for any loss or damage caused by errors, omissions, misleading information or any potential travel problem caused by information provided by Fielding Worldwide, Inc., even if such errors or omissions are a result of negligence, accident or any other cause.

Selected entries in World Guide, © 2001-1997 by Moon Publications, Inc. All rights reserved.

Selected entries in World Guide, © 2001-1997 Brigham Young University. All rights reserved. Culturegram is a trademark of Brigham Young University.