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Home Warranty Insurance

New homes built in British Columbia are covered by the strongest home warranty insurance protection in the country.

Private sector home warranty insurance companies offer these warranties based on the requirements and conditions established by government and coordinated through the HPO.

The Homeowner Protection Act requires all home warranty insurance companies to be authorized under the Financial Institutions Act to carry out home warranty insurance business, as such home warranty insurance companies fall under the jurisdiction of the Financial Institutions Commission (FICom).

Pre-qualifying for home warranty insurance is required as a condition of the HPO Residential Builder Licence and renewal. This helps to ensure that the builder has met certain business and financial tests that satisfy the risk management requirements of the insurance industry.

From time to time the HPO may review the risk profile reports of residential builders to satisfy itself that the insurer's assessment meets the requirements of the HPO.

Standards of Coverage

The regulations set out the minimum standards of home warranty insurance coverage as follows:

2 years for labour and materials

  • For other than common property, in the first 12 months any defect or violation of the building code *
  • For strata common property, in the first 15 months any defects or violation of the building code *
  • For the remainder of the first 24 months, major systems, detachment of or material damage to exterior materials or violation of the building code *

* violation of the building code must constitute an unreasonable health risk or material damage.

5 years for the building envelope

Defects in the building envelope including those that permit unintended water penetration such that it causes or is likely to cause material damage.

10 years for structural defects

Material and labour defects that result in the failure of a load bearing part of the home or any defects materially and adversely affecting use.

Commencement Dates and Limits

For non-strata homes built under contracts with a land-owner, home warranty insurance commences on earliest of the actual date of occupancy, the date of any occupancy permit, and the date that the home is completed and ready for occupancy and is limited to the lessor of the purchase price paid by the owner and $200,000.

For non-strata homes built under a sales agreement, the home warranty insurance commences on the earliest of the date of actual occupancy and the date of transfer of title - and is limited to the lessor of the purchase price paid by the owner and $200,000.

It should be noted that for strata projects there are essentially two coverages, one for each strata unit owner covering the strata unit, and a distinctly separate warranty issued to the strata council for the common property.

For strata units, the home warranty insurance commences on the earliest of the date of actual occupancy and the date of transfer of title, and is limited to the purchase price paid by the owner and $100,000. For the common property, the home warranty insurance commences on the date that home warranty insurance commences on the first unit and is limited to the lessor of the total original contract price for the building, $100,000 time the number of units, and $2,500,000.x

Obtaining Insurance

Residential builders will have two occasions when they will have to contact their home warranty insurance company.

  • First, to obtain a letter of acceptance from your home warranty insurance company. This letter is a requirement of licensing.
  • Second, to purchase home warranty insurance for each new home (unit) or project to be built.

Acceptance by a Home Warranty Insurance Company

Home warranty insurance companies may make inquiries about applicants in order to approve them for future home warranty insurance. As a guideline to home warranty insurance companies and residential builder applicants, the regulations set out the type of inquiries that a home warranty insurance company may wish to make before approving a builder for home warranty insurance. The areas considered include:

  • Do financial resources match with the business plan?
  • Is there sufficient business and building expertise as well as experience in the company?
  • Does the past conduct of the applicant indicate a potential for future problems?
  • What is the applicant's after-sales service plan and capability?

Home Warranty Insurance Companies

The following home warranty insurance companies have been authorized by Financial Institutions Commission (FICom):

  • COMMONWEALTH INSURANCE represented by
    Willis Canada Ltd. * +
    1500 - 1095 West Pender Street
    Vancouver  BC  V6E 2M6
    (604) 683-6831
    1-800-665-5252
    Web site:  www.williswarranty.com
  • KINGSWAY INSURANCE represented by
    Residential Warranty Insurance Services Ltd * +
    Gordon Garritty
    111, 7455 - 132 Street
    Surrey, BC   V3W 1J8                                                                                          (604) 599-4740                                                                                                          1-800-238-3493
    Web site:  www.reswar.com
  • LONDON GUARANTEE Insurance Company *+
    Ed Tsumura
    2500 - 650 West Georgia Street
    Vancouver BC  V6B 4N7
    (604) 682-3095
    1-800-555-9431
    Web site:  www.londonguarantee.com
  • ROYAL &  SUNALLIANCE represented by
    Wylie-Crump Limited
    o/a the Marathon Warranty Corporation * +
    Robert Boyd / Art Doyle
    105 - 900 West Georgia Street
    Vancouver BC  V6C 2W6
    (604) 687-8888                                                                                                           1-888-315-6388                                                                                                          Web site: www.wyliecrump.com
  • ROYAL &  SUNALLIANCE represented by
    National Home Warranty Programs *
    Jim Morris
    802 - 700 West Pender Street
    Vancouver BC  V6C 1G8
    (604) 608-6678
    1-888-243-8807
    Web site: www.nationalhomewarranty.com

* indicates the companies that offer home warranty insurance for new residential construction.

+ indicates the companies that offer home warranty insurance for buildng envelope renovation.

Disputes

1.  Notice to Mediate process - for residential construction disputes filed in the Supreme Court

Regulations introducing a Notice to Mediate process for parties involved in residential construction disputes were introduced in May 1999.   The process provides parties to residential construction disputes with an effective and less costly dispute resolution process.

The Notice to Mediate process can be used in any Supreme Court action involving a residential construction dispute, no matter when the action was commenced.  However, delivery of the Notice to Mediate must take place no later than 180 days before the trail date.

Any party to a Supreme Court action involving a residential construction dispute can initiate mediation by delivering a Notice to Mediate form to every other party to the action and the Dispute Resolution Office in the Ministry of Attorney General.

Copies of the Notice to Mediate (Residential Construction) Regulations enacted by the Homeowner Protection Act can be obtained by contacting Crown Publications at phone (250) 386-4636; fax (250) 386-0221 or on this website.

Costs of the mediation are paid for equally by all participants unless other arrangements are agreed to by all parties.

For more information contact the Dispute Resolution Office of the Ministry of Attorney General at phone: (250) 387-6888; website: http://www.ag.gov.bc.ca or the HPO.

2.  Homeowner Protection Act regulations

The Regulations provide for a mediation process to resolve disputes that might arise between an owner and a home warranty insurance company.   Mediation is at the sole discretion of the owner, and the home warranty insurance company must participate if properly notified by the owner.  Both the owner and the home warranty insurance company may invite any person that may be liable for for disputed matter.

Registration of New Homes & HPO Registration Forms

Last Updated: February 22, 2002

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