U.S. Department of State
Electronic Reading Room Feedback

Online Feedback

Thanks for visiting the Department of State, Electronic Reading Room. We appreciate your visit and we're eager to hear your thoughts on our Web site.

The Electronic Reading Room provides online access to records likely to become the subject of subsequent requests. Not all documents released in response to a FOIA request are placed in the Electronic Reading Room. If you cannot find the documents you're looking for on this site, you may write in your request via mail or fax.

The State Department offers other services of public interest, which are not covered by this site. With this in mind, we are providing feedback contacts for those areas of interest. Please direct your questions to the appropriate contact.

Foreign Policy Opinions and Questions:

To send us your opinions and questions on foreign policy, please e-mail the Bureau of Public Affairs public information staff above or write/phone:

Public Information
Bureau of Public Affairs, Rm. 6808
U.S. Department of State
Washington, D.C. 20520
Tel: 202-647-6575

On behalf of the Secretary of State, the Bureau of Public Affairs also reviews all e-mails sent to:

You also may write to or fax the Secretary of State:

Secretary of State
U.S. Department of State
Washington, D.C. 20520
Fax: 202-261-8577

For more contact information, see our Frequently Asked Questions at: http://www.state.gov/www/faq.html

Passport Information:
Please see our web site at: http://travel.state.gov/passport_services.html

Passport Services currently does not deal with the public via e-mail. Please call 1-900-225-5674 (TDD: 1-900-225-7778). The automated 1-900 service is available 24 hours a day, 7 days a week. Operators can be reached Monday-Friday, excluding federal holidays, 8 a.m. to 8 p.m., EST. The cost per minute for 1-900 calls is 35 cents for the automated system and $1.05 for operators. If you are unable to access the 1-900 number, call 1-888-362-8668 (TDD 1-888-498-3648); the 1-888 calls require a credit card for payment of a flat rate of $4.95 per call.

Or write:

Bureau of Consular Affairs
Passport Services, Rm. 6811
Washington, D.C. 20520

Visa Information

Please see our web site at: http://travel.state.gov/visa_services.html

For further information on issuing immigrant and non-immigrant U.S. visas to foreign nationals, send e-mail to above address or write/phone:

Public Inquiries
Visa Services
U.S. Department of State
Washington, DC 20522-0106
Tel: 202-663-1225

Federal Government Information:
For other information from the U.S. Government, see:

• The Federal Information Center's Government Information Exchange at http://www.info.gov/ or call 1-800-688-9889.
  
• The Government Printing Office's U.S. Government Information Locator Service (GILS) at http://www.usgs.gov/gils/index.html. You may also e-mail GPO at gpoaccess@gpo.gov or call 1-202-512-1530.
  

Electronic Reading Room
For technical questions, reporting problems or to suggest improvements, please contact the FOIA Webmaster at foiawebmaster@state.gov.

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