Ordering online from LensesByMail.com is very simple. Start by finding your contact lens type in the left hand link menu and then find your particular contact lenses from the list. Click on the picture depicting your lenses and then enter your prescription details on the next page. As a first time customer you will then have to fill in your personal details, name, address etc. Follow the prompts and you will then be taken to WorldPay’s secure server where you will enter you credit card information.

Ordering from LensesByMail.com is completely safe and secure.

LensesByMail.com use WorldPay as their payment service provider. WorldPay is one of the largest Internet credit card merchants and use Thawte 2048 bit encryption systems. At the customers browser 128 Bit SSL is used.
When you fill out the payment form and click the submit button, your details are not sent straight away. What happens is that a secure link is set up between your browser and WorldPay, and an encryption code is requested and received. This code is then used to wrap your order and transaction details before your credit card information is sent to WorldPay.

We treat every order as a priority order and 95% of normal stock items are dispatched within 1 business day. Contact lenses that are not in stock at the time of ordering are usually dispatched within 3 business days.

Destination	Shipping Method	Cost
United Kingdom	Swiftair Express International	GBP £4.85
United States	Swiftair Express International	US $5.95
Canada	Swiftair Express International	CDN $18.00
Europe	Swiftair Express International	Euro 10.65
International (Zone 1)	Swiftair Express International	GBP £7.75
International (Zone 2)	Swiftair Express International	GBP £9.85

We advice customers to contact their local customs office for information on any applicable customs duties and/or limitations on the import of contact lenses. LensesByMail.com is not responsible for any sales tax, custom duties or any other fees applied by the customs office in your country.

Yes! We deliver contact lenses worldwide and all orders are shipped with Swiftair Express International Airmail.

No, unfortunately we are not able to accept money orders or cheques as payment. However, we do accept pre-payments by PayPal.

If you are not familiar with PayPal visit their web site and sign up for an account, it only takes a few minutes.

If you want to pay via PayPal please send us an email first stating what you would like to order, and we will respond with the toal cost of your order, and where to send the money.

Yes, you need to send us a copy of your prescription to order contact lenses from us. We strongly recommend that you keep your prescription valid and visit your optician or eye doctor at least once a year for a check-up, and to make sure that your prescription hasn’t changed. There are a number of serious problems and health risks that can go unnoticed if you don’t go for regular check-ups to your eye doctor, and some of them can cause a loss of vision and even blindness.