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Welcome to R-TT technical support center.
Our Technical Support Team is available 24 hours a day, seven days a week, and has an average response time less than 4 hours.
Please fill out the following form and submit it. You will get a response as soon as possible.
   Name:
   Company:
   E-mail:
   Order ID# (if applicable):
   Phone number:
   Operating System:
   File System:
   Model of HDD:
   Version of driver for HDD:
   Product:
If you use a Network Edition version of software, please provide us with additional information:
   Client's OS (Client - a removal computer where
    files are to be recovered over network):
   Model of HDD on Client:
   Version of driver for HDD on Client:
   Models of Network Adapters on the both computers:
   Versions of drivers of Network Adapters:
   Describe a case of data loss (deleted accidentally,
   physical drive failure, virus attack, activity of some
   disk software and etc.):
   Did you run any disk utilities (such a chkdisk or disk
   defragmenter) before and/or after data loss?
   (If "yes" please detail):
   Describe your problem


We need time to process and analyze your information and therefore we can't provide you with a quick technical support over the phone. We appreciate your patience.
Frequently Asked Questions are answered on the FAQ Page.
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