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Contact Us

Got a Question?   Need an answer?   Check our FAQs;

OR

Just use one of the convenient methods below to contact us.

Customer Contact Center Hours
 
Monday, Tuesday, Wednesday and Friday -- 8:00 a.m. to 5:00 p.m. (est)
Thursday -- 10:00 a.m. to 6:00 p.m. (est)
Saturday -- 8:00 a.m. to 12:00 p.m. (est)
 
We will respond to messages received outside of business hours in the order in which they are received.

Call us
 
Toll Free: 1-866-DMVLINE (1-866-368-5463) or 1-800-435-5137
FAX: (804) 367-6631
TDD: 1-800-272-9268
 
Our call center is currently closed.

Send us an e-mail

Fill out our secure online form and we'll get back to you as soon as possible. To protect the privacy of Virginia's citizens, we are unable to answer questions related to specific driver and vehicle records. However, we will be happy to answer your questions in general terms. (non-SSL form)

Leave us a message

Fill out our secure online form and we'll call you back as soon as possible during our normal business hours. (non-SSL form)

Contact us by mail

Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269

 

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