1. How did you find out about the DMV web site?
Radio/Television Newspaper/Print Media Renewal Notice	Internet Friend or Relative Other:
2. How often do you visit the site? This is my first visit Less than once a year Once a year Twice a year Four times a year Every month or more
3. Check the features you have used:
Informational pages Downloadable forms Sample knowledge exam Vehicle registration renewal Driver's license renewal	Address change Plate purchase Record request Insurance verification Other:
4. Were you able to find the information you were looking for? Yes No
5. Check the features you're likely to use in the future:
Informational pages Downloadable forms Sample knowledge exam Vehicle registration renewal Driver's license renewal	Address change Plate Purchase Record request Insurance Verification Other:
6. How would you rate the appearance of the web site (colors, graphics, layout, etc.)? Excellent Good Fair Poor
7. How would you rate the usefulness of the web site? Excellent Good Fair Poor
8. With regard to the overall service you received from DMV were you
very satisfied somewhat satisfied somewhat dissatisfied very dissatisfied don't know
9. Overall, how would you rate the service you received from DMV ?
Excellent Good Fair Poor Don't know
10. Comments