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Quality Management at SAP Development

Who Is Responsible for the Quality of SAP Solutions? At SAP, Everyone Is.

HORIZON is SAP's quality management system that our developers use to implement standardized processes and share best practices. This system covers all areas of SAP development worldwide and includes the development of new products and the maintenance of existing ones.

HORIZON ensures that SAP solutions are:

• Checked for completeness and correctness against standardized checklists at every step in the solution development life cycle
• Documented with information that is published in a standardized format
• Released with a high standard of quality
• Introduced to the market according to a defined process

SAP is a member of the Audit Repository Center (ARC), which has been licensed by the PDA, an International Association for Pharmaceutical Science and Technology. ARC manages the audit reports performed according to the PDA's standard Audit Process Model for computer products and services suppliers.

Key elements of quality management at SAP Development include:

• Quality Policy
• ISO 9001 Certification
• Global Quality Management Network

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