 
|
You Are Here: SAP.com
> mySAP Services
> Services and Support Technology
> SAP Solution Manager
mySAP Services
Services and Support Technology -- SAP Solution Manager
SAP Solution Manager is a service portal that gives you all the tools necessary to implement and operate your mySAP.com solution:
-
Operation and support portals -- Use the operation portal to access system and application monitoring, customer-specific scenarios, and proactive and predictive services. Use the support portal for support desk with functions such as note search, automatic note implementation, and remote support.
-
Customer-specific service -- Precisely define and describe your core business processes and system landscape, and let SAP Solution Manager automatically generate a list of services to help you.
-
Monitoring and reporting -- Graphically monitor your entire solution landscape, tracing business processes through systems and interfaces.
-
Access to SAP service -- Enjoy centralized access to all SAP services and support, including Solution Management Optimization Services, TeamSAP Support, Best Practices for mySAP.com, SAP Back Office support, message posting, and training courses. Plus, you receive instant access from mySAP Enterprise Portal.
-
Self-service -- Perform routine services yourself on-site, benefiting from automatically generated reports.
SAP Solution Manager delivers clear business advantages, such as lower total cost of ownership, extensive knowledge transfer, and easy ordering and simple processing for all support and services.
Want to learn more? Contact the SAP sales office nearest you.
|
|
Are You Interested in More Information About mySAP Services?
|
|
| |
|
