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SAP Partners -- Partner Categories

Small and Midsize Business Channel Partners -- Partners & SAP Commitments

The following table lists commitments for SAP and our partners.

Commitments Value Added Reseller (VAR) Sales & Service Partner (SSP) Application Service Provider (ASP) Independent Software Vendor (ISV)
Sponsorship SAP executive level SAP executive level SAP executive level SAP executive level
Partner management (partner) At least one dedicated manager Multiple manager At least one dedicated manager At least one dedicated manager
Partner Management (SAP) Local channel manager for mySAP All-in-One; Dedicated managers for every two SAP Business One Service or Solution Centers Local channel manager for mySAP All-in-One; up to one dedicated manager for every eight partners for SAP Business One Local channel manager Local channel manager for mySAP All-in-One; dedicated managers for every two SAP Business One Service or Solution Centers
Commitment period According to contract According to contract According to contract According to contract
Stated commitment to mySAP.com Required Required Required Required
Joint business planning and execution Required Required Required Required
Joint vision and strategy Required Required Required Required
Joint marketing Required Required Required Required
Compliance with SAP standards Required Optional Required Required
Escalation management Required Required Required Required
Support organization Required Optional for my SAP All-in-One partners; required for SAP Business One partners Required Required
Training organization Required Optional for my SAP All-in-One partners; Required for SAP Business One partners Optional Required
Free SAP system Yes for mySAP All-in-One partners; no for SAP Business One partners No
Free demo system Yes Yes Yes Yes
Free training system (Does not apply to SAP Business One partners) Yes No No No
Rights to use SAP partner logo Yes Yes Yes Yes
Participation in SAP Service Marketplace Yes Yes Yes Yes
Partner Management (SA) Local channel manager Local channel manager Local channel manager Local channel manager

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