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Information Line 0800 AIRPORT
(0800 247767) - New Zealand only
 Flight
Announcements
As
Auckland International Airport has adopted
"the quiet airport" concept, there are
usually no flight announcements made
over the public address system. Information
on flight arrivals and departures is
displayed on flight information boards
and TV monitors.
-
Flight Information
Live
Arrival and Departure information is
not available on this web site. Daily
schedules are however available
and searchable. Phone our Airport
and Airline Information Centre on +64
9 256 8899 for flight information details.
- Visitors
Information Centre
Located
on the ground floor, Arrivals Hall.
Open for all flights. Provides a comprehensive
information service. Brochures and pamphlets
available. Booking service for accommodation
and transport. Ticketing agent for all
NZ travel operators. Sells phonecards
and maps. Luggage storage.
Phone:+64 9 275-6467 Facsimile:
+64 9 256-8942
- Passenger
Assistance
If you need any help, or have any queries,
look for the Airport Hospitality Ambassadors.
You'll recognise them in their bright
blue jackets. They're always ready to
help.
- Lost
Property
If
you have lost any property contact the
Airport Police
Phone +64 9 275 9046
- Baggage
Services and Storage
Baggage
trolleys are free of charge.
Baggage storage is available at:
Visitors Information Centre, ground
floor, Arrivals Hall and Baggage Services
Shop, ground floor, where you can also
completely seal your bags, boxes or
packs in recyclable, transparent polythene
to protect them from scratches, moisture
or any form of tampering. Wrapping for
bicycles and fragile items. Phone: +64
9 256-8769
- Bicycle
Facilities
Dismantling
and assembly areas are available in
the departures and arrivals areas of
the International Terminal. You will
need to wear a bicycle helmet when you
are cycling in New Zealand.
-
International
Passenger Departure Fee
A $NZ25 departure fee must be paid by
every international passenger, other
than children under 12 years of age
and transit passengers in Auckland for
less than 24 hours. Pay departure fee
or obtain exemption stickers from the
Bank of New
Zealand in the Check-in Hall, ground
floor, or departure area, first floor.
-
Posting
Letters
Post boxes can be found throughout the
Terminal.
Postage stamps are sold at:
- Airport
Camera Centre, first floor
- The
Collection Point, after emigration
- Whitcoulls,
ground floor, first floor and after
emigration
Telephones
Coin, phonecard and credit card phones
are located throughout the terminal.
Phonecards can be purchased from:
- Airways
Florist, ground floor, Arrivals Hall
- Baggage
Services Shop, ground floor
- Visitor
Information Centre, ground floor, Arrivals
- The
Collection Point, airside shopping
mall
Phonecard
dispenser units are also available.
Travellers
with Disabilities
All public areas of the airport are
accessible for wheelchairs, including
shower, toilet facilities and drinking
fountains. For more information see
Travellers
with Special Needs
.
-
Medical
Services
For urgent medical attention, dial #05
on any public telephone in the terminal.
First aid rooms are available. Dial
#05 on any public telephone in the terminal.
Full medical and healthcare services
are available from Medical Centre -
The Doctors.
Phone: +64 9 256-8444
- *
Click to locate this on
the Airport Plan
Comments
Auckland International Airport encourages
suggestions and comments from those
using the airport. Comments
Cards are located throughout the
terminals.
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