The following table lists commitments for SAP and our partners.
|
Commitments
|
Value Added Reseller (VAR)
|
Sales & Service Partner (SSP)
|
Application Service Provider (ASP)
|
Independent Software Vendor (ISV)
|
| Sponsorship |
SAP executive level |
SAP executive level |
SAP executive level |
SAP executive level |
| Partner management (partner) |
At least one dedicated manager |
Multiple manager |
At least one dedicated manager |
At least one dedicated manager |
| Partner Management (SAP) |
Local channel manager for mySAP All-in-One;
Dedicated managers for every two SAP Business One Service or
Solution Centers |
Local channel manager for mySAP All-in-One;
up to one dedicated manager for every eight partners for
SAP Business One |
Local channel manager |
Local channel manager for mySAP All-in-One;
dedicated managers for every two SAP Business One Service or
Solution Centers |
| Commitment period |
According to contract |
According to contract |
According to contract |
According to contract |
| Stated commitment to mySAP.com |
Required |
Required |
Required |
Required |
| Joint business planning and execution |
Required |
Required |
Required |
Required |
| Joint vision and strategy |
Required |
Required |
Required |
Required |
| Joint marketing |
Required |
Required |
Required |
Required |
| Compliance with SAP standards |
Required |
Optional |
Required |
Required |
| Escalation management |
Required |
Required |
Required |
Required |
| Support organization |
Required |
Optional for my SAP
All-in-One partners; required for SAP Business One partners |
Required |
Required |
| Training organization |
Required |
Optional for my SAP
All-in-One partners; Required for SAP Business One partners |
Optional |
Required |
| Free SAP system |
Yes for mySAP All-in-One partners;
no for SAP Business One partners |
|
|
No |
| Free demo system |
Yes |
Yes |
Yes |
Yes |
| Free training system
(Does not apply to SAP Business One partners) |
Yes |
No |
No |
No |
| Rights to use SAP partner logo |
Yes |
Yes |
Yes |
Yes |
| Participation in SAP Service Marketplace |
Yes |
Yes |
Yes |
Yes |
| Partner Management (SA) |
Local channel manager |
Local channel manager |
Local channel manager |
Local channel manager |
