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A typical day in the section is busy and varied. We
work closely as a team to deal with a wide range of
policy and technical issues and aviation-related enquiries.
To help understand our customers' needs, we regularly
meet with customers and visit air shows to talk with
pilots.
Our group is split into two sections: services to international
aviation (such as commercial international airlines)
and services to national aviation (including national
airline operations, light aircraft and general aviation).
A great deal of our work is carried out under contract
to National Air Traffic Services (NATS), which
currently forms part of the Civil Aviation Authority
(CAA), the UK meteorological authority for aviation.
We also provide a range of services on a commercial
basis. Our aim throughout is to help improve the efficiency
and safety of flight operations in a cost-effective
way.
More about International
and national
services
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