Heathrow Airport Information.
Heathrow Terminal 1
Began operating in 1968 and was formally opened by Her Majesty Queen Elizabeth II in May 1969. Today 13 airlines operate
from Terminal 1, carrying 25 million passengers. All Heathrow's domestic flights operate from Terminal 1, as well as European
and long-haul destinations.
Heathrow Terminal 2
Terminal 2 was Heathrow's first terminal. Opened in 1955, it was originally named the Europa Building. Carrying over 8.5
million passengers, 28 airlines operate from this terminal.
Heathrow Terminal 3
Heathrow Terminal 3 opened in 1961. Today, it is used by 41 airlines and approximately 15.5 million passengers.
Heathrow Terminal 4
Heathrow Terminal 4 opened in 1986, has 6 airlines and handles approximately 14.2 million passengers each year.
Heathrow Facilities
The Business Centre, operated by Travalex, is located in the Queens Building between Terminals 1 and 2. Facilities include:
- showers
- 20 meeting rooms available
- meeting refreshments
- conference suite seating up to 60 people theatre style
Business support facilities including access to two computer workstations, faxing, photocopying, internet, email, audio
and video conferencing.
Individual membership package provides free access to the centre's business lounge, discounts for meeting room hire,
complimentary use of the shower facilities and reductions off a selection of presentational equipment.
Telephone + 44 (0)20 8759 2434 .
Heathrow Information Desks
Airport information is available from information desks in each terminal. Operated by BAA staff the information desk in
Terminal 4, located in the arrivals concourse, is open between 0530 - 2230 daily.
Heathrow Help Points
Passenger help points are located at key locations around Heathrow airport. Situated on terminal forecourts, in car parks
and baggage reclaim halls they incorporate a 'You Are Here' map. Each help point is fitted with a special telephone, which
can be used to summon a porter.
Special needs travellers, disabled passengers, elderly and parents travelling alone with young children and baggage are
welcome to use the help points to call for free assistance from the Skycap porters. Tips are not accepted.
Heathrow Travel and Tourist Information
A London Tourist Board information centre in the Underground station, Terminals 1, 2 and 3, will assist passengers with
enquiries. London Transport and British Rail have travel information points in Terminals 1, 2 and 4.
Bus and coach sales/information desks are located in all four terminals. Leaflets containing advice on public transport
and other tourist information are widely available at information points throughout the terminals.
The Hotel and Traveller centre in Terminal 3 arrivals area offers visitor information as well as British Rail tickets,
London Underground tickets and hotel accommodation
Local buses provide a free transfer service for passengers from Terminal 4 to the central terminal area. For further
information, please contact the information desk located in the arrivals area.
Heathrow Telephones, Fax and Internet Connections
Public telephones are easily accessible in the main areas of each passenger terminal. Telephones for the use of passengers
in wheelchairs and for the hard of hearing with text keyboards are available in each terminal. Also available are wall-mounted
pay fax machines, which take credit cards.
Visit one of our internet cafes and surf the net while you wait for your flight at the following locations:
- Internet Exchange at Terminal 3, arrivals
- Webpoint at Terminal 4, catering mezzanine level before security
- Webpoint at Terminal 4, after security
Heathrow Spectator Viewing Facilities
Visitors can watch Heathrow airport activity from the roof of Terminal 2, admission is free. Refreshments are available
from a cafeteria. This area is not easily accessible to people with mobility problems. For further information telephone
+ 44 (0)20 8745 5259.
The Heathrow Airport Visitor Centre on the Bath Road offers an interactive exhibition covering the airport's past, present
and future. Aircraft movements can be seen from the first floor of this building. Admission is free. This area is accessible
to people with mobility problems.
St Georges Chapel
The Heathrow airport chapel is located beside the control tower and opposite Terminal 2 car park. It is reached by a flight
of stairs and is open from early morning to late at night for private prayer and peace and quiet. For times of services,
please call the office on + 44 (0)20 8745 4261, or ask for details at the information desk in the terminals. A prayer
room for all faiths can be found at ground level as an additional worship facility.
Heathrow Airport Facilities:
These include bureaux de change, ATMs, airport information, Heathrow hotel reservation and travel information desks, Heathrow
car hire, post offices in Heathrow Terminals 2 and 4, fax machines, a prescription pharmacy in Heathrow Terminal 1, shops,
duty-free outlets, restaurants, cafés and bars, and a London Tourist Board centre in the underground station.
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