Gatwick Airport Information:
Gatwick is the busiest single runway airport in the world, the second largest airport in the UK and the sixth busiest
international airport in the world. Its development strategy for the future focuses on the airport's expansion as a single
runway to a two terminal airport, as it grows to handle around 40 million passengers a year, within the next ten years.
- Number of terminals: 2 (North and South)
- Number of passengers: over 31 million
- Number of airlines: 70
- Number of destinations: around 200
- Number of runways: 1
Gatwick Airport Information Desk
Each arrivals concourse has an information desk where multi-lingual staff are on hand to deal with enquiries, usually
24 hours a day. Public address announcements are made from the desks and they have message boards. For insurance reasons,
no items (including keys, packages etc) may be left at the desks or on the message boards.
Gatwick Airport Disabled Facilities
If you have a special need and require assistance the key to a successful trip is planning. Here are our tips:
- Compare the arrangements offered by different airlines before making your booking.
- Be sure to check whether the cost of any special assistance is included in the price of your ticket.
- Inform your airline of your particular needs in good time.
- Check the policy of your airline if you wish to remain in your own wheelchair to the aircraft door rather than transfer
to an airline wheelchair at check-in.
- Bear in mind that there are often long walking distances within airports and that you may need assistance for this
reason.
- For details of the type of assistance available, please contact your airline or their handling agent.
British Airways - +44 (0)1293 502835
Aviance North Terminal - +44 (0)1293 507147
Aviance South Terminal - +44 (0)1293 502337
Servisair - +44 (0)1293 505589
Gatwick Airport General Advice
Gatwick call centre - +44 (0)870 0002468
Minicom - +44 (0)1293 513179
Gatwick Airport Facilities For The Hard Of Hearing
Where there are signs showing the sympathetic ear symbol, induction loops amplify announcements or conversations for passengers
wearing hearing aids who switch to "T". Induction loops are found in various locations particularly in reserved
seating areas for special needs passenger and at information desks to enable easy conversation.
Payphones and credit card telephones are available in all parts of Gatwick airport and are adapted for hearing aids.
There are also text pay phones available within the terminal buildings.
Gatwick Airport Facilities For The Partially Sighted
Guide and hearing dogs are allowed in the terminal buildings. The airport directional signing is black on yellow to provide
optimum contrast to assist all users.
Reserved seating areas aim to provide low level flight information, but if you do have difficulty seeing the monitors
generally, please advise your airline or airline handling agent at check-in.
Gatwick Airport Help Points
Help points are located on terminal forecourts, short-stay car parks, stations, baggage reclaim halls and on some routes
within terminals where there are long walking distances. Help points include a 'You are Here' map and a telephone.
Assistance is free to those with special needs and you can request wheelchair push/provision or help with baggage in
order to reach check-in.
Gatwick Airport Business Facilities
A first class meeting and conference venue, managed by HQ Global Workplaces, in partnership with BAA is available
at Gatwick Airport. The centre is located on the 7th floor of Norfolk House within Gatwick's South Terminal and can be
used for board meetings, interviews, training, presentations and receptions.
To make a reservation or for further information, please contact Natalie Bouckaert on +44 (0)1293 555777
Gatwick Airport Car Hire
The car hire companies at Gatwick are Avis, Budget, Europcar, Hertz and National. Car hire booking desks, open
0600-2300, are situated between Departures and International Arrivals; bookings are taken on arrival if vehicles are available
but pre-booking is recommended.
Gatwick Airport Driving Directions
London Gatwick is 45kms (28 miles) south of London, directly linked to the M23 motorway at junction 9 and to the
A23 London-Brighton road. Just a 10 minute drive away, the M25 further connects with the UK's extensive road and motorway
network.
Gatwick Airport Hotels:
There are a variety of Gatwick airport hotels that you can book using 121. Click
here.
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