While we are  going to do our best for a flawless service and are aiming at the
happiness of our employees and customer satisfaction, we are going to dedicate
ourselves to establish the quality management system based on ISO 9001and improve
the effectiveness continually.
. We will meet customer and regulatory requirements and the requirements determined
  in the ISO 9001 to reach the customer satisfaction.
. We will clearly determine the inspection criteria in the relevant levels of service in
  order to reach customer satisfaction.
. We will give care to the development of employees’ knowledge and skills with a focus
  on customer satisfaction.
. By showing Turkish Hospitality at the top level, we will maintain our caring, friendly
  service. 
. We will develop our services in align with customer needs. 
. We will reduce the nonconformities occurring in the processes.
. We will establish quality objectives, we will review them regularly and we will aim at
  improvement continually
. By determining the resources, we will train the human resource continually 
. We will ensure healthy working conditions and environment.
. We will be respectful toward the environment management systems and we will comply
  with environment preservation programs by giving care to them.
      

Get in the hotel before Check/In. Have a 3D tour of the rooms and restaurants. Click on the thumnail for interactive tour.

Outlook	Lobby	Restaurant
Twin Room	King Suite	King Suite Bathroom

Here, you can locate Blue House and surrounding attractions.

The distances of the attractions to the hotel and detailed information about them are also given. Click here

In this section, you can view the photos of the hotel’s rooms and restaurants. Click here for photos.

Blue House – Mavi Ev is owned and run by Çolpan Tourism, who also owns world famous Pudding Shop – Lale Restaurant. The hotel is opened in July 1997. The hotel had been converted from an old apartment house, in which old Istanbullians have lived, interior ofthe building completely re-designed.

There are 1 suite room and 26 standard rooms, and three restaurants; Garden Restaurant, Indoor Restaurant, Terrace Marmara Restaurant. Terrace Marmara Restaurant is used only in summer months and only for dinner.You can enjoy your meals with the stunning views and live Turkish music.

Blue House is located at the heart of old city center, steps away from world famous Blue Mosque, very close to Aya Sofia, Topkapi Palace, Underground Cistern, Mosaic Museums, Islamic & Turkish Art Museum, Istanbul Archaeological Museums, Hippodrome, Grand Bazaar, Spice Bazaar and many more attractions.

Our vision is to extend by transporting our quality service to other premises, which is dependent upon principled policy of hotel business and focuses on customer satisfaction and to contribute to our country and our employees by realizing Turkish Hospitality at the top level with highly qualified service we will supply.

To fulfill accommodation, catering and information needs of our guests who have come to benefit from our service and premises; to make them feel at home by ensuring that they are satisfied with the service we are giving; to contribute positively to tourism and economy of the district and the country.

These are the comments of the guests about our hotel, who stayed with us or who wanted to make the reservation in our hotel. The comments of the guests are extremely valuable to us. Each suggestion and comment, both negative or positive about the hotel, is always taken into consideration by the management and leads our company to be better. Not even a letter nor comma was not changed in the following comments, all reflects the exact opinions of the guests. We thank you very much to our guests who shared their valuable comments with us. And we hope to have the opportunity of welcoming all of them again in our hotel. Ali Aksar Asst. to General Manager Ø My friend and I had the privilege to stay at the Blue House between the 10th and 15th May this year. Unfortunately, I didn't have time to fill in my guest comment form before we left. I should like to thank you all for making our stay such a pleasure. The hotel's location is excellent, its staff have got to be the most courteous and efficient I have ever had the pleasure to meet. The standard of cleanliness ( and I'm a very fussy person!) is exceptionally high. I have stayed in many hotels over the years, both on business and on holiday. The Blue House will be the standard by which I will measure all other hotels - I doubt many will come close, let alone equal this standard. Well done Blue House! With kindest regard, and hope to see you all again in the future. Jean Williams 23/6/2002 American No.17 (A Letter to Hotel Manager From A Fromer Guest) Ø Very enjoyable stay. The night staff were very attentive on Tuesday night/morning after earthquake. John Reynolds 18/8/99 No.44 (Hotel Guest From Comment Form) Ø This is our home away from home and we really enjoy the staff. We will continue to recommend the Mavi Ev to all clients. Reading lights would be nice. Room clerks and waiters excellent. Angie Brenner & Joy Stocke 21/8/99 No.37 (Hotel Guest From Comment Form) Ø Enjoyable. Room was charming. Staff were very helpful and pleasant. Bed linen excellent. Hotel is very clean, everywhere. We will return to your hotel, and will recommend it to other people. Service was slow, at the start. We don't drink alcohol, so did not use the bar or minibar. Breakfast was good. Mr. Pandit & Ms. Lawson 6/10/99 No.25 (Hotel Guest From Comment Form) Ø We forgot to say the following, when we completed a comment card! We have eaten 4 times at the Pudding Shop. It was excellent. Good food, tasty vegetables, and very welcoming. Mr. Pandit & Ms. Lawson 6/10/99 No.25 (Hotel Guest From Comment Form) Ø We only ate in your restaurant once but it was very nice. We loved your hotel and would love to come back again. We will recommend your hotel to all our friends. Ivo Inez 27/9/99 No.45 (Hotel Guest From Comment Form) Ø Some think Paris, Rome and London are their "home away from home". For us it is Istanbul and your hotel. Thank you for a wonderful visit. Don Duerson 1/10/99 No.44 (Hotel Guest-From Comment Form) Ø This is a lovely hotel. The staff was especially helpful, particularly Turker, Naci and Fatosh. For example, Naci was so kind to offer to walk us to the Grand Bazaar after he got off work. Fatosh arranged dinner at last minute’s notice. Turker promptly responded to faxes about our reservations. I will highly recommend to others in the U.S. Internet site very helpful! Should include URL on all correspondence. Blumenthal/Littlestone 9/9/99 No.36 (Hotel Guests- From Comment Form) Ø Thank you everyone at the Mavi Ev! You made coming “home” to the hotel enjoyable. Everyone here always has a smile for us. We will miss and never forget you. It is hard to say goodbye. We will try to write. Goodbye to you all! And thank you again. Love, The Weisbaum 23/8/99 No.43 (Hotel Guests- From A Note Which is Dropped To The Reception) Ø At the conclusion of our extensive holiday, it has been lovely to spend a couple days in the Blue House to release and recover from our travels before returning to England. The room was beautiful and the view of the Blue Mosque amazing. Congratulations on a top class establishment. Kavenagh/Daffey 10/8/99 (Hotel Guest- From A Comment Form) Ø …I could know it through a Japanese travel guide that your hotel has a good reputation… Teiji Uchida 5/8/99 (From An e-mail of A Guest Who Made A Reservation.) Ø …Your establishment came to us highly recommended – by friends who had stayed with you last year… Linda Knudsen McAusland 13/7/99 (From an e-mail of a guest who made a reservation through Internet) Ø Thank you for your wonderful assistance and attention when we were in Istanbul in earl June. We enjoyed Istanbul and our tour. Sally and Tim Davidson 9/7/99 (Hotel Guest-From an e-mail) Ø Wonderful hotel. If you maintain it we will surely come back again. Very necessary to keep decorating and painting. Management is very good. Jay 28/6/99 (Hotel Guest-From Comment Form) Ø Of all the hotels I have been looking at yours is by far the nicest. I would hate to have to stay anywhere else! Laurie Sore-Portman Travel 25/6/99 (From a fax of a guest who wants to make reservation.) Ø Dear Ali and colleagues, Many thanks for being so helpful and friendly with our groups. Everybody has really enjoyed their stay in Istanbul. Mr. Robert Veel 20/04/99 (JETSET Group Leader – From a note, which was dropped to the desk.) Ø Everyone who stays at the Mavi Ev is always very happy with the hotel and friendly staff. Joan Luguel 14/5/99 (Managing Director of Exotic Destinations Pty. Ltd. –From a fax) Ø Thank you so much for looking after Mr. Veel and the groups, everyone loved your hotel and were delighted with your friendly service. Sue McGrath 12/5/99 (JETSET. From an e-mail) Ø I have read many messages on the Istanbul travel board recommending the Blue House...We have read many wonderful things about your hotel and know that we would find it a wonderful experience. Jane Parker 25/1/99 and 9/2/99 (From an e/mail of a guest who made a reservation in the hotel through Internet.) Ø We saw a favorable reference in the Holiday Asia magazine. With the phone/fax information they published we were able to contact you. Cathy Murphy 02/06/99 (From an e-mail of a guest who made reservation in the hotel) Ø Hotel decoration in general is very tasteful and of an extremely high standard. Restaurant menu would benefit from a more adventurous menu although the food currently is very good. Bar prices are a little expensive. All the staff have been excellent. Please send them to the UK to teach our people! John Rosie 6/6/99 No.37 (Hotel Guest-From the Comment Form) Ø This was the best out of 8 hotels we visited in Turkey. Barry Sanders 27/5/99 No.46 (Hotel guest. From the Comment Form.) Ø The staff was most welcoming and helpful – being most helpful as to attractions to visit & sights to see. I did indeed feel as if I were home. Hotel transfer, 35 USD much too high & excessive, but dependable. Hotel exactly what I asked for – safe, small centrally located & charming. I would recommend highly!!! (Nicest touch – Hairdryer – merci) Lynn A. Hardcastle 6/5/99 No.41 (Hotel guest. From the Comment Form.) Ø Excellent service from all staff-always smiling and friendly. Only complaint wardrobe in bedroom is very difficult to use because door don't open enough. We much enjoyed our stay and would recommend the hotel. Martin 22/3/99 No.42 (Hotel guest. From the Comment Form.) Ø Dear Sir, Thank you for your marvelous hospitality. The room was attractive and very clean. The service was elegant. Hope I can come again. Wilson 19/3/99 (Hotel guest. From the Comment Form.) Ø I think Blue House is a lovely hotel. The color theme is nice. Tiles are so nice. Vases are attractive. My lunch of lamb chops was delicious. Breakfast menu is rather limited. Should rather see mush or corn flakes than cocoa-flavor cereal. I very much enjoyed your hotel. Jucile Davis 16/11/98 No.34 (Hotel guest. From the Comment Form.) Ø Excellent; staff polite and very helpful. A very comfortable visit. Jan Watson 22/10/98 No.24 (Hotel Guest. From the Comment Form.) Ø The hotel is sadly lacking a comfortable bar area. We love the hotel and the staff are outstanding. We shall come back and will recommend you to our friends. Alan Cawsey 22/10/98 No.32 (Hotel Guest. From the Comment Form.) Ø We were very impressed by the customer service provided by everyone. This is a classy operation. The cleaning lady was extremely nice and provided excellent service. She went over and beyond to make us feel at home. The best we have seen so far and we travel a lot. Murali Rao 11/10/98 No.33 (Hotel guest. From the Comment Form.) Ø Ali – who appeared to be a manager was exceptional. Treating us as special guests and being extremely helpful. The fruit bowl was a warming touch. Thank you. My wife and I truly enjoyed. Your entire staff has been exceptional. We will be sure to tell friends of your wonderful hotel and when in Istanbul we will return. John & Donna Rizzo 13/9/98 No.46 (Hotel guest. From the Comment Form.) Ø We have enjoyed very much staying over nine nights in Mavi Hotel and it has been just like the home. I would also like to express my thanks to Mr. F. Çolpan and his staffs for excellent services. Room clerks very helpfull & excellent attitude. Waiters very polite & excellent service. A. Falahatpishek 29/6/98 No.43 & 44 (Hotel Guest. From the Comment Form.) Ø All of the staff worked very hard to make my stay comfortable and happy. It was noticed that the chef takes great pride in his work. Food quality very good. I wonder if you were to add several items to the menu to be specials for the day. I would come back again, if I have a chance. Thank you for all of your personal attention. Susan Andelman 26/6/98 No.45 (Hotel Guest. From the Comment Form.) Ø Very nice hotel! The staff are very nice patient and helpful with a good sense of humor. The tiles in the bathroom are beautiful. (Hotel guest. From the Comment Form.) Ø It is a very efficiently run hotel. And the staff friendly, patient, have a sense of humor. It was a great pleasure to stay here and I will gladly recommend the hotel. (Hotel guest. From the Comment Form.) Ø I will recommend Blue House to friends of mine when they plan to visit Istanbul. No. 27 (Hotel Guest. From the Comment Form.) Ø The staff was very friendly and helpful. Recommendations were clean. The shower needs attention. There is no way you can take a shower without flooding the whole bathroom. Thanks for your hospitality. A guest No.21 (Hotel guest. From the Comment Form.)