The Wayback Machine - https://web.archive.org/all/20031207053800/http://www.leeners.com:80/policystatement.html
 
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WEB POLICY STATEMENT
  
You will not find offensive material here. We are a safe place on the web. We do not sell advertising or banner ad space on our site. We do not provide links to other web sites which may have non family oriented content. We do not Spam your browser or email. Our site is owned and controlled by us, not a 3rd party. It is designed to be fast, complete and easy to use. We invite your comments and ideas.
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PRIVACY POLICY STATEMENT
  
We do not sell, trade or buy mailing and email address lists. We hold our relationship with our customers in strict confidence. You have the option of receiving our monthly email updates by providing us your email address. Requests for removal from the email list are processed as soon as they are received.
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ON-LINE E-BUSINESS SECURITY
  
This web site is registered with Verisign and uses Secure Server Protocols when any personal and payment information is submitted via the internet. Our secure server is accessed via the shopping cart review page.
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QUALITY CONTROL
  
Our business is dependent on your success. We know the value of freshness in the products we sell. For that reason, we restock our store weekly. Freshness is never an issue.
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PRICING POLICY STATEMENT
  
We make every effort to provide the best quality, service and price. The prices on our web site, in our store and in our catalog are the same. We do provide volume discounts on large quantity orders. 
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MAIL ORDER POLICY STATEMENT
  
Your order will be processed quickly but please note that we do not use robots or auto reply programs on our web site. We confirm every order personally. Confirmation my take a little time but we feel that personal contact with the most important members of our business is worth the wait. After all, you took the time to visit us. We should take the time to respond. Your satisfaction upon receipt ofyour order is guaranteed. If you have any questions please email or call us toll free at 1-800-543-3697.
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MAIL ORDER POLICY STATEMENT
  
Your order will be processed quickly but please note that we do not use robots or auto reply programs on our web site. We confirm every order personally. Confirmation my take a little time but we feel that personal contact with the most important members of our business is worth the wait. After all, you took the time to visit us. We should take the time to respond. Your satisfaction upon receipt ofyour order is guaranteed. If you have any questions please email or call us toll free at 1-800-543-3697.
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SHIPPING POLICY STATEMENT
  
Every effort is made to ship your order within 24 hours. We use UPS, UPS Global and US Priority Mail to get you the best price. APO orders are shipped US Priority Mail. Customers are responsible for any and all duties or taxes on deliveries outside the USA. The cost of shipping your order is calculated when you enter the secured shopping cart. You will be asked to enter your postal cost and the delivery charge will be shown prior to you entering any payment information. If your order requires special handling, please give your instructions in the comment area of the order form.
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PRODUCT RETURN POLICY STATEMENT
  
Non perishable Items may be returned for credit only within 3 days of receiving your order. Please call for return authorization. We charge a 10% fee for goods returned for credit and refused deliveries. Confirmed damaged goods will be replaced cost free.
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copyright 2001 J.R.Leverentz. All rights reserved.