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Licensing and Warranty

Overview

The Homeowner Protection Act (Act) provides for the licensing of residential builders and makes third-party warranties mandatory on new home construction throughout the province.

The licensing and warranty systems work together to ensure that builders meet minimum standards and consumers are protected with a strong, third-party warranty should a construction defect occur.

For builders, licensing promotes a level playing field by establishing minimum standards required to enter and continue operating as a residential builder. The minimum standards will, in effect, become a barrier to those who might otherwise blemish the overall reputation of the industry and undermine public confidence.

Residential Builder Licensing

As of July 1, 1999, all residential builders applying for a building permit are required to be licensed by the HPO.

Public Registry of Licensed Residential Builders

A listing of all licensed residential builders is maintained by the HPO and is available to the public. The Registry is available online and is linked directly to the licensing database. The Registry is also available by calling the HPO at 1-800-407-7757.

For more detailed information on residential builder licensing see:

Home Warranty Insurance

As of July 1, 1999, residential builders applying for building permits to construct new homes are required to provide third-party warranty insurance.  Home warranty insurance can now only be provided by insurance companies that are authorized by the Financial Institutions Commission and meet the requirements set out in the Homeowner Protection Act.  Strong underwriting practices and required technical reviews of projects prior to construction will help bring about an improvement in the quality of residential construction.

Exemptions

Owner-built homes, purpose-built rental housing (multi-unit, single title, built for rental purposes), factory built homes, hotels, motels, dormitories, care facilities and float homes are all exempt from the warranty requirements.

Building Envelope Renovations

After September 30, 2000 repair contractors will have to be licensed by the Homeowner Protection Office and provide mandatory, third-party warranty in order to get a building permit for applicable building envelope repairs.

Repair contractor licensing and mandatory third-party warranties will help ensure that repairs are:  effective, long-term solutions, performed by qualified contractors and backed by third-party warranty insurance.

Enforcing the New System

As the new licensing and mandatory warranty system was introduced full time Compliance Officers were added to the existing HPO enforcement team to protect consumers and ensure adherence to the Homeowner Protection Act and regulations.

Abuse of the owner -builder exemption affects both homeowners and industry because purchasers of owner-built homes do not have the benefit of home warranty insurance, unfair competition is created between non-licenses builders and licensed builders who pay the necessary licensing fees and warranty fees which pools for warranty providers are smaller than they would be which will eventually result in higher premiums for home warranty insurance. 

Further steps are being taken, such as increased enforcement and HPO distribution of owner-builder exemption forms, to modify the existing system to ensure increased consumer protection and create a more level playing field for the residential construction industry.

Other Resources:

  • Technical Bulletins will be issued to licensed residential builders on a periodic and as needed basis in order to clarify items of a technical nature that might relate to building code interpretation, new technology, best practices and other similar matters.
  • Building BC is a periodic newsletter for licensed residential builders, Building Officials and the industry.

Last Updated: November 17, 2003

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