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When you contact us we will need to know:
» Your name & phone number
» Delivery address including country and postal code
» How you want to pay - (See below)
» Any special shipping instructions - (See
below)
» Set-up instructions - Have it your way!
» Other special instructions -
(accessories, extra string or arrows, deadline for delivery, custom grip, etc.)
Then we can let you know:
» The exact cost (cost of shipping & extra stuff can change your cost).
» The expected time of delivery to you
» Answers to any other questions
Payment Policies
We accept Cash, Money Order, *MasterCard / Visa or Personal Check (if you don't mind waiting for shipping until it clears). We
do not accept American Express or Discover Card for Internet
based orders.
*TO
ORDER : Phone or FAX your charge info to 781-447-4520 as we do not have a secure server to take credit card info over the net. We find that most people want to ask questions and talk shop before buying anyway. And we like the personal contact, too.
All
charges are processed through our parent company, Guitar Doctor/Traditional Archery Supply.
Shipping Policies
» How will I know how much shipping and
taxes will cost?
All orders shipped via United States Postal Service Priority Mail (Insured) unless specifically requested otherwise. All orders shipped next day (if from stock) or immediately upon availability (if special order or for repair/custom work). We cannot be responsible for damage during shipping, but will insure w/ carrier. Personal check orders shipped upon clearing of check.
Shipping cost of most BOWS:
» Delivery address EAST of the Mississippi River: $12.00
» Delivery address WEST of the Mississippi River: $15.00
Shipping cost of most ARROWS:
» Delivery address EAST of the Mississippi River: $7.00
» Delivery address WEST of the Mississippi River: $10.00
Shipping cost for Kits:
» Varies with
size, weight and destination of the package.
These costs may differ with different orders. We will inform you of your expected S&H cost upon ordering.
Orders destined for outside the USA will be quoted individually.
Store Hours in Whitman, Massachusetts
Walk-in store hours are from Tuesday through Saturday from 10:00 a.m. until 6:00 p.m. (Eastern time). Driving Directions HERE
Warrantee
» USED GOODS: exact descriptions of pre-owned merchandise will let you feel confident of what you're buying. USED ITEMS - claimed defective item must be reported to us by telephone (781-447-4520) or
Email within 10 days of our shipping and received back to us within 7 days from the initial complaint and must be found to be defective as described in the initial complaint upon our return receipt. 100% refund applies to above conditions minus 20% restocking fee. (sorry for sounding so legal)
» NEW GOODS: Manufacturer's warrantee applies.
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