| Amendments
To amend a booking you've made on our web site, you'll need to call us on 0870 844 4020 (if you are dialling from outside
the UK, call +44 1303 815424), quoting the booking reference you need to amend.
We don't charge any administration fees for amending bookings, unless the amendment causes a reduction in the original
number of rooms or nights booked (for hotel bookings only).
Cancellation Policy
Hotel & Lounge Cancellations:
No refund is made for cancellation of hotel or lounge bookings within 24 hours of the stay. An administration fee
of £7.50 per room per night applies to all other hotel cancellations.
Parking Cancellations:
Bookings cancelled the day before departure will be charged £5. Bookings cancelled on the day of travel or
after will be charged at the full cost.
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