The International Voice Gateway (IVG) is the Department
of State's control PBX that connects Washington, D.C. metropolitan
offices with embassies overseas. Following are the dialing directions.
NOTE: The Department will transition to FTS2001 in February 2000.
The Department's new, domestic, long-distance carrier will be MCI.
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Embassy to FTS2000 Network A (ATT)
(Post PBX access no.)-(91)-XXXXXX-XXXX)-(FTS calling-card no.)
Alternate Access
(Post PBX access no.)-(93)-(1-800-4FEDCRD)-(XXX-XXX-XXXX)-(FTS
calling-card no.)
or
(Post PBX access no.)-(93)-(1-800CALLATT)-(XXX-XXX-XXXX)-(FTS calling-card
no.)
or
(Post PBX access no.)-(90)-(10288 OHXXX-XXX-XXXX)-(FTS calling-card
no.)
Helpful Hint
Some users may be required to press the pound sign (#) after
dialing the desired number, just prior to inputting the FTS calling
card number. Pressing the pound sign (#) will return the dial tone
and the prompt, which will allow the user to dial the calling-card
number.
Embassy to FTS2000
Network B (Sprint) (Post PBX access no.)-(92)-(FTS calling-card
no.)-(XXX-XXX-XXXX)
Alternate Access (Post PBX access no.)-(93)-(1-800-366-4000)-(FTS
calling-card no.)-(XXX-XXX-XXXX)
Embassy to AT&T; ID3 Service (Post PBX access no.)-(90)-(1-800-498-9414)-(AT&T;
ID3 calling card no.) If AT&T; Direct Service is not available,
dial the in-country number to reach the in-country operator.
Embassy to 800 Services/Local Calls/WITS (Post PBX access
no.)-(93)-(l-XXXXXX-XXXX or 1-800-XXX-XXXX)
Embassy to Government Emergency Telecommunications Service (GETS)
(Post PBX access no.)-(96)-(1-710-NCS-GETS)-(GETS PIN Number)-(XXX-XXX-XXXX)
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Helpful Hint Some users may be required to press the
pound sign (#) after dialing the GETS access number, due to
a limitation on the length of the dial number string in some
PBXs, specifically, some MITEL SX2000 models. Pressing the pound
sign (#) allows the user to dial the remaining number sequence.
Embassy to Autovon (Post PBX access no.)-(94)-(7- or 10-digit
Autovon number)
Embassy to International Service (other than AT&T; ID3 service)
Direct Dial (Post PBX access no.)-(90)-(10XXX 01)-(international
no.)-(calling-card no.) Operator Assistance (Post PBX
access no.)-(90,)-10XXX 0)-(Operator will assist) (Example:
10288 = AT&T; 10222 MCI; 10333 = Sprint)
Embassy to Personal Calling Card Use (Post PBX access no.)-(90)-(Long-distance
vendor code-10XXX)-(XXX-XXX-XXXX)-(personal calling card no.)
Embassy to Embassy (Post PBX access no.)-(8)-(RNX-XXXX)
Embassy to Department of State Domestic Network (Post PBX
access no.)-(5-digit extension)
FTS2000 Network A (AUT)
Location to Embassy (1 -700-425-991 0)-(8)-(RNX-XXXX)
or
(1-700-425-9910)-(5-digit OPX no.)
FTS2000 Network B (Sprint) Location to Embassy (1-700-920-1020)-(8)-(RNX-XXXX)
or
(1-700-920-1020)-(6-digit OPX No.)
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Home In U.S. to Embassy FTS2000 Network A (AT&T;):
(1-800-4FEDCRD)-(700-425-9910)-(FTS calling-card no.)-(8)-(RNX-XXXX)
or
(1-800-4FEDCRD)-(700-425-79910)-(FTS calling-card no.)-(5-digit
OPX no.) FTS2000 Network B (Sprint):
(1400-366-4000)-(FTS calling-card no.)-(700-920-1020)-(8)-(RNX-XXXX)
or
(1-800-366-4000)-(FTS calling-card no.)-(700-920-1020)-(5-digit
OPX no.)
Autovon to Embassy (294-9000)-(8)-(RNX-XXXX) or (294-9000)-(5-digit
no.)
DOS Network to Embassy
(8 HRNX-XXXX)
or
(5-digit OPX no.)
Home to OPX Service to Embassy
(1-301-985-9XXX)
WITS Agency Location to Embassy From Maryland locations
dial:
(9)-(985-9300)-(8)-(RNX-XXXX) From Virginia and D.C. locations
dial:
(9)-(301-985-9300)-(8)-(RNX-XXXX)
Reporting Trouble All dialing difficulties should be reported
to the DTS-PO Customer Assistance Desk by calling 1-800-4 DTS
HLP (1-800-438-7457). Local on-net users can report troubles
by dialing extension 2-7899. Overseas users can either call
the DTS-PO Customer Assistance Desk at 1-800-438-7457; the 5-digit
extension 2-7899; or notify the Desk telegraphically.
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