Frequently Asked Questions

This FAQ covers 3 areas of information relating to domain names:

• Domain Name Basics - What is a domain name? How do I get one?
• Registration Issues - What are my rights and obligations as a registrant?
• Complaints - How do I lodge a complaint about a registrar/reseller or registrant?

If you have further questions that are not covered in the above sections, email your enquiry to info@auda.org.au.

PLEASE NOTE: auDA does not provide registration services. If you want to transfer, redelegate or otherwise change the status of your domain name, you should contact your domain name registrar. If you do not know who your registrar is, you should do a WHOIS search on your domain name at AusRegistry.

Small Business Guide to Domain Names

The National Office for the Information Economy, in conjunction with auDA, IP Australia and the Office of Small Business, has produced a guide and factsheets to assist small business operators to understand the importance of a domain name to their online presence, as well as their rights and responsibilities when registering one.

It should be noted that this document is just a guide, not a definitive reference, and prior to committing to any course of action you should seek appropriate professional advice or assistance.

• It's Your Domain - Staking Your Claim on the Web
• Factsheet 1: Second Level Domain (2LD) Name Categories and Criteria
• Factsheet 2: Who's Who in the Domain Name Industry
• Factsheet 3: Trade marks and Domain Names
• Case Study: Organic Products: the Domain Name is Plain

HTML version of guide and factsheets.

AUNIC

For AUNIC queries only, please email register@aunic.net. If the question relates to using the AUNIC system, please include any error messages you have received from AUNIC, and the URL of any forms you're having problems with.

Updated: 30 September 2003