How
much does it cost to send money?(TOP)
Fees vary depending on such
factors as: the service selected, the point of origin, the
point of destination, and the amount of money being sent.
Your agreement with your card issuer governs the use of
your card, and you must refer to that agreement to ascertain
your rights and liabilities as a cardholder, which may include
a "cash advance" fee.
How
are money transfers paid out to individual recipients?(TOP)
In most cases, money transfers
can be paid out in cash. However, depending on the amount
sent and the location, some money transfers will be paid
out by check, or in a combination of cash and a check. Transactions
outside the United States are generally paid in the local
currency. However, in some countries transactions are always
paid in U.S. Dollars. Other currencies may be available
for funds payout depending on the country. The recipient
may be required to show a valid form of ID. Other restrictions
may apply.
How
do I send a money transfer using cash?(TOP)
You cannot send a money transfer
from this website using cash. However, you may send money
by visiting one of our Western Union Agent locations. You
will need to fill out the "To send money" form
with the following information: your name, address, telephone
number, the receiver's name, location to be picked up, and
the principal dollar amount. The transfer amount and transaction
fee is provided to the agent in cash.
How
do I send a money transfer using a credit or debit card?(TOP)
If you have a Visa®
or MasterCard® credit or debit card, you can
send a money transfer now -- directly from this website.
Or, you may call 1-800-CALL-CASH to send a money transfer
using a credit or debit card. You will receive a Money Transfer
Control Number [MTCN] as confirmation. Money transfers using
a credit or debit card may only be originated using a card
issued in the United States.
How
can I find out if my money transfer has been paid?(TOP)
You may choose "Sender
Inquiry" on the Send & Receive Money page of our
website to obtain the status of your money transfer. All
you need is your name and the Money Transfer Control Number
[MTCN] to verify if the money transfer has been paid.
How
can I find out if a money transfer is available for me?(TOP)
You may choose "Receiver
Inquiry" on the Send & Receive Money page of our
website to determine if funds are available for you. All
you need to provide is your name, the sender's name, and
the sender's telephone number to determine if funds are
available.
How
do I pick up a money transfer?(TOP)
You may pick up your money
transfer at any Agent location. You will need to complete
a "To Receive Money" form with the following information:
name, address, telephone number, amount expected, as well
as the sender's name, telephone number, city and state being
sent from. Valid identification is also required. Some restrictions
may apply.
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