Best Rate Guarantee  

From time to time we partner with third party providers in lodging reservation services.

Prepaid hotel and vacation rental reservations booked through Hotels.com are guaranteed to be the lowest rate you can find. If there is a lower rate available for the same dates and the same hotel or vacation rental, you must contact us within 24 hours of booking your Prepaid hotel and vacation rental reservation. We will either refund you the difference or cancel the reservations without penalty. This guarantee only applies to Prepaid hotel and vacation rental. It does not apply to special events such as New Year's or major sporting events. To learn more or to claim a guarantee, view Hotels.com's Best Rate Guarantee Frequently Asked Questions.