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Payment

All prices are inclusive of VAT at the current rates and are correct at the time of entering the information onto the system. VAT is deducted on the Product Item price where both the Delivery and Invoice Address are outside the EU in accordance with Customs and Excise regulations. The total cost of your order is the price of the Product Items ordered plus delivery charges as set out in the Delivery section of this Web site.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

All card payments are processed for you by Bibit International Payment Services. The fee for this service is included in the cost of your purchase, so the total amount you pay is the same regardless of the payment method.

We offer various ways for you to pay for your order. You can do so using any of the following:

  • Visa;
  • Mastercard;
  • Switch;
  • Delta; and
  • Online Giftshop Voucher

We do not accept the following methods of payment:
  • American Express ;*
  • Diners Card;
  • Electron;
  • cheques;
  • postal orders; or
  • cash.

*We hope to be able to process American Express cards soon.

Processing of payment happens after the goods are allocated to a purchase but before the goods are dispatched. If for some reason a purchase fails due to problems with payment details we will attempt to contact you by phone within one working day. Once your order has left our warehouse we will send you an email to confirm that your order is on its way.


 
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