Ordering Information |
Ordering
Information |
We offer secure encrypted online ordering but cheerfully
accept toll free telephone orders at 1-866-4puppets Monday-Friday
between 9a.m.-5 p.m. Pacific Standard Time (PST). You
may call in an order 24 hrs a day and leave all of your
pertinent information on our secure voicemail. Orders
for in stock merchandise received before 12:00 noon PST
will be processed and shipped that same day. Orders received
after 3 p.m. PST will be shipped the following business
day. We are unable to ship items on the weekend.
|
| Check
/ Money Orders / POs |
Along
with all major credit cards, Puppet Universe gladly
accepts checks, money orders or approved purchase orders.
Our physical address is:
14123 93rd Ave SE
Yelm, WA 98597
Fax:
360-400-2186
|
Gift
Certificates |
Gift
Certificates may also be purchased and redeemed for any product that Puppet
Universe sells. Gift certificates have no expiration date.
|
| Sales
Tax |
Sales
tax: Add 8% for all Residents of Washington State
|
| Shipping
|
Puppet Universe is constantly
striving to provide our customers with the best selection
of shipping options available on the internet today!
As a service to you, all shipping options for UPS and
standard options for US Mail are made avalaible for
your selection. This means that you have full control
over the rate that you will pay as well as the time
it will take to recieve your order. We are happy to
work with you to facilitate any reasonable request for
your shipping needs. As another savings for our domestic
costomers,
Puppet
Universe offers free ground shipping in the Contiguous
United States for all orders over $100.
|
| International
Orders |
Now
our international customers are able to select the appropriate
shipping cost for their orders! All shipping charges
are calculated based on United States Postal Services
rates for all locations listed in our check-out data
base. These rates are for USPS Air Parcel Post and are
automatically insured up to a value of $500 USD. Puppet
Universe will work diligently to provide our international
customers with the best shipping rates possible.
If you have special shipping needs or if your order
is quite large there may be different options available
to you. E-mail
Customer Service if you have any questions about
shipping or call us at .1-360-400-1236.
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