Consumer
Education and Information
Get it in Writing
If you’re planning on hiring a contractor to do construction, renovation or
repair work on your home, this website provides information that will help you. For more
information click here.
One-on-One Sessions
The HPO also offers
one-on-one sessions with strata councils to provide information about the Homeowner's Reconstruction Loan and PST Relief Grant programs. Usually held in the evening
or on weekends to accommodate the schedules of strata council members, the HPO provides
personalized service to homeowners in need of assistance.
Buying a New Home
Guide: A Consumer Protection Guide
The Buying a New Home Guide provides
information and guidance to prospective buyers. Topics include information on home
warranties, residential builder licensing, hiring inspectors and the role of lawyers and
lenders in transactions.
Managing Major
Repairs: A Condominium Owner's Manual
The HPO, in cooperation with the Ministry of Municipal
Affairs and CMHC, produced Managing Major
Repairs , a 100-page guide which provides condominium owners with step-by-step
detailed information on the process to repair a leaking building. The first copy to
each strata corporation is free. Additional copies of Managing Major Repairs
are available at $10 each.
Options for
Resolving Residential Construction Disputes
The HPO in conjunction with
the Ministry of Attorney General's Dispute Resolution Office developed the Options for Resolving Residential Construction
Disputes guide which provides homeowners and the residential construction industry
with information on negotiation, arbitration, and litigation.
Strata Property Act
The Strata Property Act is administered by the Ministry of Finance and Corporate
Relations. A consolidated version of the Strata Property Act and the Strata
Property Amendment Act including cross reference to the regulations and the forms
follows:
HPO Information
Line
The HPO operates a
toll-free information line, Monday through Friday from 8:30 am - 4:30 pm. Callers
can obtain applications for financial assistance and builder licenses, order publications
and get information about HPO programs. Call (604) 646-7055 or 1-800-407-7757.
Please check the Links page for additional consumer information from other
sources.
Last Updated: November 27, 2003 |
