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Frequently Asked Questions


Why is GoECart different from other shopping cart software?

What is GoECart?

How long will it take me to set up my store?

Can I have a customized store?

Does GoECart offer graphic design, logo design or any other web design services?

Will the GoECart software work with my current web site?

If I plan to sell thousands of products, will I have to add each product individually?

Is there a limit to the number of products I can sell with GoECart e-commerce software?

Can I see what people are searching for in the store?

How do customers reach my online store?

Can I support affiliates that bring in customers to my store?

Is the architecture of GoECart search engine friendly?

Will GoECart software work on a Mac?

What are the E-Mail features that GoECart offers?

Will I have my own domain name?

Do I need to have a Merchant Account to signup for GoECart?

How do I process credit cards?

Will my customers' transactions be secure?

What is Address Verification System (AVS) in PayFuse Payment Gateway?

Will GoECart help my Customers track their order status?

Does GoECart support UPS OnLine tools or UPS Worldship?

Does GoECart support QuickBooks integration?

What if I need some specialized functionality in my site?

How do I get started?

Does GoECart provide upgrades?

What tech support does GoECart provide?

Are there any long-term contracts with GoECart?

Is there any setup fee?

How much does GoECart e-commerce software cost? Can I buy it outright?

Does GoECart have a Reseller Program?


Why is GoECart different from other shopping cart software?
GoECart  software is designed to MAXIMIZE your profits by helping you increase revenue and decrease costs. GoECart provides you with unique tools in both the front and back end of the software that help you drive more traffic to your site and thus increase on-line revenue. The simple and transparent navigation of the front-end is 100% customer oriented, which maximizes your conversion rate.

GoECart also decreases your costs because it has unique features that streamline the fulfillment process. Additionally, the robust reporting feature provides you with detailed information, which is the key to better business decisions. For a FREE test drive, view GoECart online store free demo … If you want a piece of the $55 billion e-Commerce pie, you should seriously consider GoECart shopping cart software.

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What is GoECart?
GoECart is a turnkey e-commerce software that enables businesses to start selling on-line immediately. GoECart  is hosted, managed, and maintained on its own servers. Merchants using GoECart software need only a web browser to access the software.

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How long will it take me to set up my store?
A number of our clients received their first on-line order on the very same day they signed up for GoECart. Setup time depends on the size and complexity of your product line. It could vary from half an hour to a few days. Read more on How to Setup an Online Store in 5 Simple Steps

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Can I have a customized store?
Yes Absolutely! GoECart shopping cart software allows you to customize your online store right from the layout scheme, color scheme, customized shipping and payment options, etc. It also allows you to maintain your Store's Sales Activity by running the Inventory Reports.

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Does GoECart offer graphic design, logo design or any other web design services?
Yes! GoECart has it's own Graphic Designing Team that helps you design your online store. Click here for more information on GoECart Graphic Design Team

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Will the GoECart software work with my current web site?
Absolutely. The GoECart storefront can be customized to reflect the look and feel of any pre-existing web site. It could also serve as an extension of your pre-existing site. For a FREE test-drive of GoECart’s vast array of design customization features, visit our Featured Clients page. You'll notice that GoECart can blend perfectly with any web site (including Flash sites) as well as accommodate even the most complex product line.

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If I plan to sell thousands of products, will I have to add each product individually?
No. GoECart software’s bulk product import functionality will allow you add your entire product line as well as your entire customer database to the online store with a few simple clicks. We have design and content professionals on staff who can assist you further with scanning and placing pictures of your entire inventory as well as creating logo and identity design, etc..

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Is there a limit to the number of products I can sell with GoECart e-commerce software?
No. There is absolutely no limit to your store size. GoECart is built on Microsoft SQL Server Enterprise Database and is fully capable of handling high traffic sites as well as accommodate hundreds of thousands of products.

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Can I see what people are searching for in the store?
Yes! The Searched Terms Report lists all the worlds used in searches, ordered by the most searched terms. This can help you customize your inventory and product descriptions for even better search results in the future, leading to more sales!

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How do customers reach my online store?
GoECart is designed to act both as a content and e-commerce site. We have included powerful content creation and management tools and capabilities.

GoECart Team also offers Web Promotion and Marketing tools to market your online store and to drive more traffic to your site. For Further details you may contact our Sales Team anytime at 877-243-3612 (toll free)

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Can I support affiliates that bring in customers to my store?
Absolutely! Setting up affiliates is as simple as coming up with an ID for each affiliate.

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Is the architecture of GoECart search engine friendly?
Yes. GoECart is a search engine friendly shopping cart software. You can insert Title, Meta Tags and content on your product category pages. Please refer our Content Management Tools.

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Will GoECart software work on a Mac?
Yes, the GoECart application works on all platforms that run all popular web browsers such as Internet Explorer, Netscape, AOL, etc...

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What are the E-Mail features that GoECart offers?
GoECart comes with WebMail (Web based email access) and 50 MB E-Mail disc space per mailbox. This email feature supports aliases, auto responders and forwarders and also offers a catch-all option under which you can collect all the e-mails of your multiple e-mail ids.

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Will I have my own domain name?
Yes! You may have your own domain name for your online store, which shall not be an extension of the GoECart.com domain.

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Do I need to have a Merchant Account to signup for GoECart?
No you do not need a Merchant Account. GoECart is integrated with more than 7 payment gateways including Paypal. You just need to select the payment gateway you want to integrate with your online store and start selling.

You may need a Merchant Account only if you want to accept credit cards for payment processing on your store. In that case you can SignUp for a Merchant account with us simply by Clicking Here! It's always beneficial to accept credit cards since most people prefer it.

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How do I process credit cards?
You can choose either to process your orders through traditional means using an existing merchant terminal or take advantage of GoECart unique one-click online credit card processing technology. To take advantage of the latter, you must establish an account with a payment gateway such as Bank of America, Authorize.net, e-Pay, Tricash, LinkPoint or PayPal. If you have an account with such a gateway, you may choose to allow orders to be authorized at the time they are placed.

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Will my customers' transactions be secure?
Yes. The security of your orders and on-line business is our top priority. GoECart uses the latest Secure Socket Layer (SSL) technology during the entire order process and within the Order Management System. For additional security, all credit cards are encrypted within the database itself.

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What is Address Verification System (AVS) in PayFuse Payment Gateway?
The Address Verification System (AVS) is an advanced level of credit card security that is used to help guard against credit card fraud. When a card is sent to the bank for processing, the "house number" and "postal code" portion of the address entered with the order must match that of the cardholder on file. If the address does not match then the transaction is declined and sent back to merchant. This is another way to ensure that the owner of the card is in fact the one using it.

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Will GoECart help my customers track their order status?
Yes GoECart shopping cart software will help your customers track their order status. GoEcart provides 8 different order status.

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Does GoECart support UPS OnLine tools or UPS Worldship?
GoECart Supports both!

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Does GoECart support QuickBooks integration?
GoECart supports true integration with QuickBooks accounting software enabling you to monitor all transactions taking place in GoECart from QuickBooks. Read More

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What if I need some specialized functionality in my site?
The GoECart software is highly customizable. If what are you looking for is not already supported by GoECart, our engineers will work with you to extend GoECart to support your needs in a very cost-effective manner.

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How do I get started?
Simply go to our Sign Up page and fill out the form provided. Your online store(s) and Order Management System will be created instantly. The process takes less than five minutes.

If you prefer to speak to a customer service representative call 203-336-2284 or 877-243-3612(Toll Free) or send us an e-mail to: info@GoECart.com.

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Does GoECart provide upgrades?
Yes! GoECart comes with free lifetime upgrades. New versions are frequently released and your store is seamlessly upgraded.

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What tech support does GoECart provide?
We provide free, unlimited tech support. Most inquiries are responded within 24 hours, if not sooner. Customer service is an utmost priority in GoECart.

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Are there any long-term contracts with GoECart?
GoECart does not require you to sign any long-term contracts. You pay on a monthly basis.

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Is there any setup fee?
Yes. There is a one time nominal set up fee for GoECart, to host and set up your online storefront. Please refer to our Pricing Section for further details.

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How much does GoECart e-commerce software cost? Can I buy it outright?
There are different pricing schemes depending on the type of services purchased, but you only pay a flat monthly subscription with GoECart - there is no per-order fee or any other hidden charges. For details, visit ourPricing page. GoECart software is currently not available for outright purchase.

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Does GoECart have a Reseller Program?
Yes! It sure has. Click here to find more about the GoECart Reseller Program.

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