Topica is committed to enabling you to maximize your customer conversion and retention success. That's why we provide world-class support and training as part of your Topica account. We offer free online help and standard support for all customers, and premium support packages for Professional and Full-Service customers. In addition, you can take advantage of custom training services to meet your unique web marketing needs.

•	Topica Basic Support All Topica customers have access to our comprehensive online resources and contextual help tools. Our “Getting Started” guide makes it easy for you to set-up your account and prepare your campaigns – often so quickly that you can start mailing the same day. A “What’s New” overview is available whenever we add a new feature to the Topica Marketing Automation Software to enable even more successful customer conversion and retention efforts. You will also receive our free monthly newsletter, which includes updates on industry trends, best practices, success stories and special offers. Let us know if you can’t find answers to your questions in the Topica “Help Menu”. Our customer service team is dedicated to responding to all of your needs.
•	Topica Professional Support Professional Edition customers enjoy all benefits of Basic Support plus phone access to our responsive customer care team. Call us whenever you need support with creating and tracking a campaign, or need advice on how to best leverage a Topica feature. Get immediate support from the phone number listed in your account.
•	Topica Full-Service Support Our Full-Service solution offers unlimited access to all online resources, as well as email and phone support. Even more, you will be provided with a dedicated account manager and our team of Web-marketing specialists will assist you in building and running successful campaigns. With our Web marketing experts, designers, and content developers, you'll develop strategies that exactly match your-marketing and business needs.
•	Training Topica offers training materials and Web-based demonstrations, helping you to optimize the effectiveness of your customer conversion and retention programs. Our Web marketing experts can also work with you to develop custom training programs designed specifically for your company’s needs. Contact us for a web-training schedule or to discuss your company’s training needs.