Make Outlook More Useful
Prophet 2004 plug-in adds small-business contact-management tools to Microsoft's e-mail program.
Dennis O'Reilly
From the May 2004 issue of PC World magazine
Posted Tuesday, March 30, 2004
If your work involves using Microsoft Outlook, you probably
know that the savvier it becomes, the more productive you can be.
Avidian
Technologies' $150
Prophet 2004 can
help you get there, by bringing customer relationship management (CRM)
techniques to Microsoft's ubiquitous e-mail, scheduling, and contact-management
app.
Unlike Best Software's $230 Act 6, FrontRange Solutions' $180 GoldMine
6.5, and even Microsoft's own Business Contact Manager for Outlook 2003, this
plug-in works directly inside Outlook. Not only does this keep all contact info
in one place, it helps your system's performance by reducing the number of apps
you have to open to do your work.
I tested a shipping version with Outlook 2003 (Prophet 2004 also
supports Outlook 2000 and 2002, the latter being the version that comes with
Office XP). Installation places a Prophet folder within Outlook's Personal
Folders. Inside that Prophet folder, a Contact Manager subfolder lists existing
Outlook contacts but lets you manage them in many more ways. For example, in
just a few clicks, you can send personalized e-mail to a group (with each
recipient seeing only his or her own address), without opening Word to use the
mail-merge function. You can also view in a single window all the e-mail and
attachments sent by several different contacts. And Prophet 2004's built-in
Report Wizard makes creating many types of custom reports based on your contact
information a breeze.
Opportunity Manager, a second subfolder, tracks potential sales leads,
whether they are associated with your existing Outlook contacts or with new
ones. All tasks and appointments linked to one of these leads are updated
automatically in your Outlook calendar and task list.
Finally, the Prophet Administrator, accessed via a menu option in
Contact Manager, lets you determine who has access to your opportunity data.
This is also where you customize Opportunity Manager's fields and values.
Avidian Technologies Prophet 2004
Well-designed Outlook-based plug-in gives small businesses a
sales-management edge.
Price when reviewed: $150
Current prices (if
available)
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Related Topics: Outlook/Outlook Express
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