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| Frequently Asked Questions |
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| Question: Is there a minimum number of flies I have to order? Answer: Absolutely not... if you want to order 6 or 12 that's fine, we'll accommodate any size order. Question: Do I have to order a certain amount of any pattern or can I make an order with a wide assortment of flies? Answer: Feel free to order any amount of any pattern... i.e. if you want one or two of every pattern, no problem. Question: I'm confused about how to order from your site, how do I do it? Answer: This site was recently introduced with a shopping cart program. All you now have to do is fill in the amount of each fly you would like as well as the size (and sometimes colour) and then click on the "add to cart" button. When you click on "add to cart" a new window will appear with all of the flies you have ordered. You can choose to continue shopping or check out. When you do check out you can either pay instantly with Paypal or most major credit cards. |
| Question: Do you confirm orders before processing them? Answer: Absolutely. When you have put your order in we will get back to you (usually within 24 hours) to confirm the wait time for your order. Question: What kind of payment types do you accept? Answer: We accept personal cheques (held until cleared), money orders, and we also accept payments from PAYPAL (www.paypal.com)... this includes all major Credit Cards. Question: Do you have a large stock of already made flies or are all flies tied specially for each order? Answer: We do have a stock of my most popular flies in the most popular sizes but with a selection as large as we offer many flies are tied specially for each order. This allows us to make any modifications that a customer may want (i.e. weighting the fly, changing colour schemes, etc.) We pride ourselves in being flytyers that will give the customer exacltly what he/she is looking for. Question: If many of your flies are tied specially for each order, how long does an order take to complete before it is shipped? Answer: Most of the time we can have orders out within 2-3 weeks, though this does depend on the season! Orders under 100 flies are usually out within 3 weeks and even orders of over 1200 flies have had less than 5 weeks waiting time. Question: I'm new to flyfishing, can you put an assortment of your most productive flies together for me? Answer: No problem, we have all been new to flyfishing at one time. We'll put together a selection that you can not go without! |
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