The Wayback Machine - https://web.archive.org/all/20040602194445/http://www.crea-soft.com:80/products/jigsaw/support.html
Crea-Soft, home of X-plosive JigSaw puzzle game

X-plosive JigSaw puzzle game

  Home     Jigsaw puzzles   Screenshots   Purchase   Support   Updates   Online jigsaw puzzles   Sites

X-plosive JigSaw support page

X-plosive Jigsaw puzzle game
 


Here is a list of Frequently Asked Questions.
If your problem is not found here, send us a e-mail at support describing the problem and your system. We usually respond within 24 hours.

Question Answer
When I enter the game how do I switch to full screen? And how do I set the screen's resolution?
To play full screen jigsaw puzzles just press <Alt><Enter>; the game will switch between windowed mode in full screen mode. However it is highly recommended to go to the options interface (press "Options" button) and set your preferred screen resolution from there. You can also set your screen refresh rate, but for this to work your monitor driver must be properly installed. In this case a list of other available refresh rates will appear, other than the default refresh rate.
Sometimes when I maximize the window the game starts to move really slowly.

1) If you maximize the window make it the first thing you do when you start the game. This is because the video memory is still available and not yet loaded with pieces or other images.

2) Try playing in the full screen mode. Although on some computers windowed mode works just fine, on older systems full screen mode has a much better performance throughout the game.

I just downloaded the game but it just won't install!!!

1) You may have a broken download. If you downloaded the game from our website and the download stopped (at 80% let's say), your install kit on your computer is invalid!!! You need to re-download the file and try again. For more reliability with downloads use a download utility like Download Accelerator or Gozilla. These all have free usable versions.

2) You don't have enough space. This is not as common as the broken download but it's possible. X-plosive Jigsaw requires 20 Mb space for installing but much more for playing (50Mb should be enough)

3) You don't have administrator rights. Typically the game will want to install in "Program; Files" folder, but only Administrator can install there. If this is the problem you can choose to install the game elsewhere (like "C;:\Games\").

After a while playing the game, it occupies a lot of space on my computer!

Saved games occupy a lot of space (from 500k up to 10 mega per save). A good policy when you complete a jigsaw is to reset it; this will free the space used by the save. You can reset it either just after you completed it or later in the Puzzle Selector, using the "Reset" button.
When I first install the game, it just won't start!!! Reboot and try again. In most cases this works. This does not appear on all computers; however this solution works in 80% of the cases. After that game won't pose any more troubles.
When I install the game, an error like "Could not create directory 'Program Files\Crea-Soft' ...." appears! You cannot create a folder in the "Program Files" because you don't have administrator rights. Solution #1: install the game as the computer administrator. Solution #2: install the game in another folder, like "C:\Games".
 

Home, , About us, Jigsaw puzzles, Online jigsaw puzzles, Slide puzzles, Tell a friend, Privacy policy, Webmasters, Contact us, Puzzles for your site, Site map
Links pages: Main [ Personal pages, Animals, Entertainment, Children's pages, Games, IT, Education, Press, Travel, Real puzzles, Directories, Electronics, Other]
X-plosive JigSaw Puzzles is (C)opyright of Crea-Soft (Trante Traian), 2002-2004. All rights reserved.