| FAQ's
 Please
take time to review our frequently asked questions:
- I have more questions regarding your home, can I just speak to someone?
We are only too happy to speak to you, either call us on +44 (0)1698
207 008 or send us an e-mail to peter@idealhome.freeserve.co.uk.
Just ask for Peter or Anne-Marie on calling.
- I have always stayed in a hotel up until now, what is so different
about a villa?
Disney hotels can be very expensive, for the price of one hotel room
you can have use of our luxury 2000 sq ft villas with your own private
pool. Our villa is superbly equipped to make your vacation unforgettable.
- Why should I choose Your Villa?
Our Villa is
- Do I need travel insurance?
As with all holidays / vacations we strongly advise you get full
travel / medical insurance.
- Are there any shops and restaurants close by?
Within a 2 minute drive there is a great selection for you to choose
from:
- Splendid China (you can just go for a meal there and you do
not have to pay to enter the park)
- Chinese restaurant and take away (with free delivery to the
villa)
- Japanese restaurant and take away (with free delivery to the
villa)
- TGI Friday
- Giordanos (Italian Restaurant)
- Outback Diner (fantastic steaks)
- Subway (delicious and fresh sandwiches)
- Dairy Queen(fabulous ice cream)
- Chemist / Pharmacy
- Bank (Sun trust ATM - Visa and Cirrus withdrawals accepted)
- Hair Salon and Tanning Centre (tanning centre ???)
- 24 Hour Supermarket
- Camera and electrical store
- CD and music store
- Half hour photograph developing
- Off License / liqueur store
- Tourist information
For hundreds more shops and restaurants highway 192 is only yards
away.
- Why is your villa slightly more expensive than other villas I have
seen on different communities?
We admit Windsor Palms is not the cheapest resort to stay at, but
in terms of location and amenities it is certainly the best you can
get. For that little extra you are guaranteed to have a fantastic holiday,
with shorter rides to the main parks and free use of all the great on
site facilities, when comparing prices please consider what you are
getting for your money.
- Is there plenty to do for the children in the villa?
There are 5 TV's , 2 Videos, DVD Player, Sony PlayStation and of
course the wonderful swimming pool. A short walk away the clubhouse
has pool tables, table tennis, arcade games and a play area with swings
and slides.
- Are all towels and linen included?
All towels and linen are provided, including a selection of beach
towels for the pool area.
- When do you advise pool heat?
As a rough guide pool heat is recommended from September till the
end of April.
- Do I have to pay for a BBQ, high chair or cot as at many other villas?
Unlike many other villas we provide all these free of charge.
- Do you offer any late availability discounts / early booking discounts?
At certain times we do offer reduced rates, please enquire about
your preferred dates to see if we can offer a preferred rate.
- Are all the resort facilities included in the price?
All resort facilities are free to all guests at no extra charge.
- Who looks after the villa?
We employ a professional property management company, they look after
the villa and are also on hand to assist our guests. If there are any
problems with the villa, they are on call 24 hours a day.
- Has the villa got any safety features?
As the villa is brand new it has all the safety features required by
state law (and more). They include alarms on the pool doors and interior
lighting in case of an emergency. A fire extinguisher is also supplied
for your families safety. We also provide plastic cups, plates etc.
to be used in the pool area.
- Is there a shop on the resort?
Yes, there is a shop by the pool. It sells day to day items such
as snacks and drinks.
- Does the villa have its own phone?
The villa does have a phone and local calls are free. To make long
distance calls you will need to give a credit card number to the local
phone companies operator. Full instructions are in the villa.
- What deposit would I need to pay ?
The required deposit is £200 / $300 and the balance is due 8 weeks
before your arrival.
- Does the home get cheaper the longer I stay?
Yes, if you want to stay longer than 2 weeks, we can usually make
your vacation rate better, now if it is for 5 or 6 weeks, that is even
better.
- I've seen enough, how do I book your villa?
Details of how to book our villa are on our Rates
& Enquiries page.
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