Product Solutions
Providing premium, comprehensive products is the first step in helping our customers improve productivity and ensure optimal application performance. The next step is offering valuable product solutions—in the form of product expert-directed services—to give customers peace of mind throughout the application life cycle.
Rest assured, when you make the decision to purchase Compuware products, you're also offered implementation, consulting and education services to support those products. We're proud of our products, and we want you to use them to their full potential. Why not gain the maximum return on your investment?
Product Implementation Assurance
Compuware offers a Product Implementation Assurance solution to customers who have purchased Compuware products and are looking for a smooth, effective installation process. Our experts share their product knowledge with you up front, so you're able to enjoy the product's full range of capabilities immediately.
Our Product Implementation Assurance solution consists of three phases:
- Phase 1: determine goals and objectives
- Phase 2: install, configure and deploy tools
- Phase 3: provide knowledge transfer through coaching and mentoring.
To learn more about our Product Implementation Assurance solution, please contact a sales representative.
Product Consulting
Have a special project coming up that involves Compuware products? Let our Product Consulting group handle it for you. Benefit from years of product experience, and from the extensive resources of a global IT company. Most importantly, you can relax, knowing that our product experts will complete your project on schedule.
Our Product Consulting solution consists of three phases:
- Phase 1: define specific deliverables
- Phase 2: design a Statement of Work, detailing the project
- Phase 3: perform on-site activities to achieve customer's goals.
Product Education
Compuware's Product Education solution features instructors who average 25 years' experience in the IT industry and 10 years' experience as technical instructors. Our professionals have:
- first-hand knowledge of Compuware tools
- expertise across multiple Compuware product families
- a primary focus on training—they do it every day!
Courses are available in three formats:
- Private: Instructors come to your location to teach product capabilities that are most important to your organization.
- On-demand: These off-site courses help your employees learn the full range of product capabilities—which increases product usage and reduces shelfware.
- Online: Learn about our products from the convenience of your own desktop.
Search Compuware's Product Education Courses
- Abend-AID
- File-AID
- DevPartner
- Product Integration
- QACenter
- STROBE and APMPOWER
- UNIFACE
- XPEDITER
To learn more about our Product Education solution, please contact a sales representative.
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