|
|
 |
Your complete satisfaction with Caddylak Graffix’s art, web site and customer
service is very important to Caddylak Maxy. With this in mind we have compiled
information from frequently asked questions from visitors and customers just
like you. We hope that the following will be helpful. If you can’t find your
question here, please click the following e-mail address:
questions@caddylakgraffix.com.
Is a credit card transaction secure?
Absolutely.
Are there quantity discounts?
Yes, please view that information here.
Can I get a catalog?
Yes, please view that information here.
Can you personalize your Christmas Cards?
Yes, please view that information
here.
Can you print logos and print our signatures?
Yes, please view that information
here.
How may I order your work?
Online (via our web site), e-mail, Fax, traditional mail or by telephone. View
this information here.
How do I know you received my online order?
You will receive confirmation from us by e-mail as soon as
order is received.
What type of payment methods do you accept?
We offer our customers several convenient payment methods. We
accept most major credit cards including MasterCard, Visa, Discover and
American Express. You can also pay by check, money order, cashiers check or
debit card.
What type of security measures is used on
caddylakgraffix.com? Please
view this information here.
What is the average delivery time for an order?
Most orders placed before 3pm Central Standard Time will be
shipped that day (except holidays and Sundays) from our fulfillment center in
Texas. We estimate an average delivery time of 3-7 days when mailing inside the
United States, but if you are ordering around the holidays (Example: Christmas)
please give yourself extra time because of the extra volume of mail at those
times of the year. Personalized orders will take longer.
Will Caddylak Maxy draw a custom cartoon or develop a custom
Christmas card for me or my business? Yes,
please view that information here.
How do I return an order? You
can find that information here.
Do I have to pay a sales tax?
No. If a sales tax is applicable to your order Caddylak Graffix will pay that
sales tax. This is one of the free benefits
of being a Caddylak Graffix customer.
Whom should I contact if I have questions or problems?
Contact us at Questions@caddylakgraffix.com
How can I contact caddylakgraffix.com?
You can find that information here.
Do you sell your original art?
Yes, please view that information:
1.) Fine Original Paintings Gallery here.
2.) Cool Caddylak Original Cartoons here.
3.) Hero and Famous Faces Art here.
How did you get started in your art?
You can find that information here.
Why would I want to sign in?
Safe shopping and privacy are the best reasons. It also makes shopping faster,
gives you occasional special discounts, lets you check your order status and
helps provide a history of what you’ve bought.
How do I get a password?
You assign yourself a six digit letter and/or numerical code
I already signed in once. Why do I have to sign in again?
Sometimes you have to leave your computer unexpectedly. To
protect your security, our system asks you to sign in again after brief period
of inactivity.
Why do you need my e-mail address and a password?
After you complete your order, we use your e-mail address to
notify you that we’ve received your order, and later when we have shipped it.
Your password helps to keep your information safe... especially if you’re
sharing a computer.
My e-mail address has changed. What should I do?
Updating your e-mail address, physical address, telephone
numbers or any personal information is quick and easy. Just click
update@caddylakgraffix.com and please be sure to use you old e-mail
address as a reference.
I am currently receiving various communications from
Caddylak Graffix. How do I stop one or more of these communications?
Just click update@caddygraffix.com
and tell us your desires.
| |
