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Placing an Order
  To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us during normal business hours at 404-841-9029. Our business hours are 8 am to 6 pm (Eastern Time) Monday-Friday. If you have questions regarding any of our products and services, please call us at 404-841-9029 or email us 24 hours a day, 7 days a week, at info@favoraffair.com
   
Methods of Payment
  We accept Visa, Mastercard, American Express and Discover.

We can also accept cashier’s checks and personal checks. In the event you use a personal check or cashier’s check, please send to:
Favor Affair
2700 Osborne Road NE
Atlanta, Georgia 30319

All orders by check or money order will be sent upon receipt of payment.
   
Delivery Time
  Most orders ship within 7 business days from when the order was placed. The product descriptions for Favor Affair provides an estimated time to ship. In the event you require a rush order, please call us at 404-841-9029 to discuss special arrangements.
   
Shipping
  Favor Affair uses UPS Ground for most shipping. If you need something sent 2nd day or overnight, please contact us at 404-841-9029. We can do that too. Shipping charges are calculated automatically in the shopping cart and vary by weight
   
Minimum Order requirement
  Each product description page provides the minimum order requirement for Favor Affair. In the event that you would like to request an order for less than the product minimum, please call us at 404-841-9029.
   
Samples
  We understand that you may want to review a sample before committing to a large order. We will send a maximum of 3 samples and the cost will be the cost of the item plus a $20 shipping and handling fee. The $20 will be credited to your account in the event that you place a regular order of $100 or more from Favor Affair. Samples may not be returned or exchanged. In the event you would like to see if a sample is available for a particular item or items , please call us at 404-841-9029 or email us at samples@favoraffair.com. All sample orders will be handled by phone.
   
Sales Tax
  Sales tax will only be assessed for orders that are shipped within the state of Georgia (7%). This is due to the fact that our corporate office is in Atlanta, Georgia. All other states and countries are tax-exempt.
   
Catalog
  At this time, we do not offer a product catalog of Favor Affair. All of our products are available through our website.
   
Guarantee/Returns
  We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. In the event that you are dissatisfied, please send an email to returns@favoraffair.com or call us at 404-841-9029 within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging. We do not accept returns on chocolate, candy, and other edible items.. There will be a 20% restocking fee assessed on all returns. All shipping charges will be deducted from the refund. All custom and personalized orders are non-refundable.
   
Rush Orders
  In the event you would like to request a rush order on any of the items at Favor Affair, please call us during normal business hours at 404-841-9029 or send us an email at rush@favoraffair.com.