The Better Business Bureau system has made it fast and easy for people to file complaints. We take complaints involving all types of businesses - online, offline, BBB member, non-member. We also accept complaints against charities and non-profit organizations. We primarily handle complaints relating to marketplace transactions, including advertising claims.

Use the following links to file a complaint:

• General company complaints (other than a new car) which includes, among others, misleading advertising, improper selling practices, and non-delivery of goods or services.
  These complaints are handled by the Better Business Bureau where the company is headquartered. Please see list of complaints the BBB can and cannot handle.

• Complaints about new cars.
  These complaints are handled via the BBB AUTO LINE program.

• Complaints about nonprofit/charitable organizations.
  These complaints are handled by the Better Business Bureau where the company is headquartered.

• Complaints about Identity Theft

• Complaints about the misuse of personally identifiable information.
  These complaints are handled by the BBBOnLine Privacy program.